Thread regarding AT&T layoffs

Verizon deploying AI in Call Centers

https://youtu.be/7YV098TBPWs?si=GNznW4N711kHz2Mi

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Post ID: @OP+1vlxDIvg

6 replies (most recent on top)

Well go post it on the Verizon board then.

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Post ID: @3sqm+1vlxDIvg

It's there 1st topic of discussion on this 50+ min podcast. You can jump to about the 4 min mark where they start talking about VZ.

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Post ID: @2mhc+1vlxDIvg

they have to use it because they cant keep employees in the phillipines, africa, bangladesh, etc. any company that does this should have to pay the old corporate rate.

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Post ID: @2bbp+1vlxDIvg

T already tried it in call center. It was an AI bot that was supposed to help with sales. T removed it after 6 months. Doesn't work for a sales environment.

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Post ID: @yxb+1vlxDIvg

T will be next!

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Post ID: @gjt+1vlxDIvg

Oh great. Sure that will solve all cr-ppy service. Beat your head against the wall talking to robodipchit

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Post ID: @yir+1vlxDIvg

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