Atlas, like a KIA.
Looks pretty, but junk
10 replies (most recent on top)
“GCAS had very limited capability - I think what maybe is happening is that Atlas is holding you more accountable than you like.”
What planet are you on? The overwhelming consensus is that GCAS was built better bumper to bumper, hands down more capable, quicker, easier with what you need & not touting useless features. Atlas is the opposite with useful tools being removed as well
Atlas is difficult to navigate, missing a lot of functionality, much harder to sort varying tabs/categories like GCAS among many other issues. GCAS is easier to navigate through tickets with summary pages, though older it’s still a superior product for efficiency and functionality. Takes me twice as long to use Atlas for any ticket or issue and it doesn’t have running tabulation of time credits completed throughout the day. That will be a biggie once the CO cuts over to it.
GCAS vs. Atlas
GCAS gets the job done. A little ugly by todays standards but doesn’t cost much. The code is tried and true. Rarely a glitch and fits like a glove.
ATLAS is a pet pirate app. It swallows up features and code from other apps and passes them on as its own. Like a secret lover, it looks pretty and smells good but requires a sugar daddy to feed it money left and right. Invents problems to solve. Has lots of features that fall into the category of: “Do we really need that for the money?”
What is the total running cost, and counting, for ATLAS? 20M, 50M, More? Nobody knows.
Some manager from Atlas must be reading this, cuz someone sounds b$tt hurt
"They either don’t respond, can’t comprehend what you’re telling them, or tell you that your request is unnecessary but then they can’t tell you how to now do what you used to do in gcas."
GCAS had very limited capability - I think what maybe is happening is that Atlas is holding you more accountable than you like. Go ahead and list here the things you could do in GCAS but can't now and you may find out it was not Atlas that stopped that functionality but your own organization. Let the techs on this thread see what you are talking about. I will make sure your request gets to the Atlas team.
Why not give your “constructive” feedback to the atlas team, who are one of the most technician mindful groups in the company? But sure post it here because that will surely get it resolved. Maybe also ask the lady at the drive through today for tips on how to repair the fiber job you are having trouble with? JFC
They either don’t respond, can’t comprehend what you’re telling them, or tell you that your request is unnecessary but then they can’t tell you how to now do what you used to do in gcas. Giving me 50 new shiny buttons & irreplaceably taking away 2 useful tools is a net loss.
ATLAS meant to replace GCAS and UFO ten years ago.
A Business IT app that made calls to GCAS and UFO APIs and snowballed the id--t leadership into thinking they were faster and cheaper than IT.
A monolithic POS. Long live GCAS.
Post this on yammer
Why not give your “constructive” feedback to the atlas team, who are one of the most technician mindful groups in the company? But sure post it here because that will surely get it resolved. Maybe also ask the lady at the drive through today for tips on how to repair the fiber job you are having trouble with? JFC
True of just about every "new" system. Off-the-shelf garbage products replacing custom designed in-house apps.