Isn't there truth in advertising? What a sham! http://www.follett.com/VALUES MLS is quoted in an article about how text book prices can be reduced. Wait for it- eliminate commissions. That's right, her answer is to take money out of someone else's pocket. Sound familiar kiddies? What a queen of hearts!
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Values=Garbage at this company
the following is poor fiction- WSJ- You price the books you sell to the students.You set the price you'll buy the book back from the students, is that true? Follett- Yes. WSJ- Why don't you cut prices and/or offer more money on the buy back? Follett- we have to employ many students and we have many long tenured employees who receive benefits and, oh, crap. Strike that. We don't hire too many students and we drove out or fired most of long tenured employees. let me get back to you. WSJ- You claimed that the commissions paid to publisher's reps cause book prices to inflate... Follett- You're taking my words out of context. I said if you want prices to be lower, you should stop paying commissions on the books. WSJ- Isn't the commission built into the price YOU pay to the publisher. If the publisher abolished commissions, that wouldn't do anything to the price to the student. You set the price to the student. Are you claiming you need more margin? If commissions were cut, would you pledge to cut your margin by the same percentage? Follett- this interview is over. You don't do your job very well. I don't think you're cut out for this work. Have you ever done anything right? Why did you come to work today? I'm disgusted I gave you this much time.
As DG quoted to the Wall Street Journal, Follett welcomes competition that lowers the prices of textbooks. WSJ response is why don't you just lower them.
The title of Bloody Mary wasn't a mantle easily given, but aptly chosen.