They have 18000 people at Home Office and they cut 450. How does that put a dent in their numbers? They need to cut deeper - and that's from someone who was cut on Oct. 2. I personally witnessed people shopping online for hours, playing games on their Ipads, streaming movies, even napping. Yet, Directors and above turn a blind eye because they want the employee feedback scores to be good - while still expecting middle managers to make things happen. It's unbelievable. They stuff people in corrugated metal buildings or old closed stores with no daylight, everything on the cheap (office computers using Windows XP)... the lack of productivity is appalling. Instead of recognizing the unhealthy and miserable work environment as a factor, and the outdated technology and lack of automation, they lecture middle management on the need to be better leaders...when they don't role model leadership themselves.
Most waste is found in Sr. Management, and they are the ones that made the decisions on who to "displace", so they stay put. They also cost the most. There is no secret about what the lowest paid workers' situation is. The middle, just like in the the middle class of the nation, gets the hit. Directors and Sr. Directors sit in meetings discussing employee fun days, Halloween, picnics, etc. because they fear unions and low satisfaction scores... If Doug McMillan knew what really goes on he would be shocked. He has an idea, but I doubt he knows how bad it really is. The politics, backstabbing, and game playing is the enemy -- and the behavior comes from the TOP levels, and is being taught to the next generation of leaders by example. The company is NOT too big to fail, it will just take a long time to die, like the dinosaurs of days gone by... Montgomery Ward, Woolworth, and so on.