Hung up with helpdesk. Reminds me of "outsourced", a bunch of idiots paid to kill productivity here in SD. IT sucks
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Yeah, VP mark sievers was forced out and his remaining staff are being consolidated into itgeo under bk. I expect some more slimming is in store for IT unfortunately, but it will be better distributed than just dumping the whole callcenter was.
Our corp IT is top notch (whether the chip snobs realize it or not), but there is still plenty of dead weight hanging around on the good ole boy system that could be cut with minimal loss to the company.
Yep,the chipheads at QC always slam the IT folks. Just outsource them....hah! Be careful what you wish for-- you might get it. QC deals in a lot of experimental stuff that does ugly things to enterprise infrastructures. IT are always doomed to be overworked and underappreciated.
I hope you all like the new IT helpdesk. That bunch of folks they laid off was an awesome group that was way more than a tier-1 callcenter, as QCT folks and execs are finding out the hard way.
It wasn't CIOs call it was CFO and CEO who slashed the budget and demanded the resignation of the VP who fought them.
CIO should be fired long time ago.. IT is completely mismanaged and its policy is ridiculous.
Folks, these are all symptoms of a company that has grown too large.
Rest assured, we are working on a solution.
thanks for introducing me to "outsourced". I'm hooked on it now. Probably will sit over the long weekend watching it ;)
Men 1 stupid hour on the phone....and end up calling someone in SD to tell them what to do. What a Fxxxing business is this !!!
Wonder how many bragged their promotions & bonuses with this deal
yeah, our IT sucks
Yep. 8-help was outsourced quite sometime ago. Now they just need to outsource tier3. That's probably what they should've done in the first place. The San Diego HelpDesk was much more helpful tier 3 is full of idiots who can't even think. All they know how to do is point out the problems with people below them