Yet they force the BRM's to invite clients to seminars featuring the founder and "chief happiness officer" of Zappos, where she drones on about the science of having happier workers equates to increased sales and revenue. Meanwhile each and every Chase employee is under duress to meet unresonable demands and expectations set by Management who don't have the talent to perform even their own jobs well!
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Many companies do this. They will PIP you just to avoid paying you.