Company policy has traditionally allowed for a commissioned sales associate to receive commission for their sale if they are absent, have the day off, etc. Management would ring the sale for that associate.
I was told by our store manager that if a customer comes in to buy something and the associate they worked with isn't there that day, they are to check or log in to their email and buy the products from the recap. No one will ring up the sale for the sales associate. If the original associate did not offer the recap for the sale, then whoever is dealing with that customer is allowed to assume the sale and put it under their own number and make the commission off of the sale.
Supposedly this has something to do with recap enforcement...if you don't want to pester your customer for an email address or if they don't have one, you could potentially lose a sale if they come back and you are not there. If your customer isn't computer literate and cannot buy something from this recap, too bad...
Can Sears get any crazier than this?