It is absurd Wireline employees are treated like royalty while us on the wireless side are being laid off and thrown out to pasture. I've transferred calls to the Wireline side and most of the agents I have spoken to sounded like they just got out of bed and some have refused to take a call and instead just transferred me to another department when I said I was from Wireless.
Why didn't Verizon fight harder during negotiations to break the stupid union? I hate unions - they are a cult.