Lots of very experienced and skilled employees have been layed off, in EMEA and Australia. They have been replaced by cheap juniors from romania and india. they don't even bother logging to gcca (the tool used for communicating with csts) and take calls from csts. They just take the oracle trainings and add them to their cvs.
ellison, catz and hurd don't care about oracle employees. It's all about their bonuses.
Also cst means not the same for them and you.
For them cst means someone who pays a lot of money.
In addition, several countries experience problems with payroll, which is located in romania. more than 10 romanians from payroll left the company. The new hired people don't just get the process properly. Now The payslips are wrong every month and the corrections of the payslip are even wronger.
Oracle employees need to contact their country fiscal administration in order to make it stop.
See french syndicate blog here:
http://cfdt-oracle.blogspot.fr/2016/11/payeoracle-declaration-du-comite.html
Stay tuned.