Time For The Ole Engagement Survey

Let the in store propaganda began! As the powers that be scratch their heads.."why do they feel this way"?

As a SM I can say:

The store is understaffed.

We simply demand too much from our underpaid associate for them to care. (plenti, credit, cause marketing, my client all before you ring one item)

VPSMs think that giving a sweet treat to a 40 year for a credit is not a little juvenile.

Check the fitting room...why couldn't the customer find you?

...Come on, the two of you can't cover 10,000 sq ft.d during a ODS ...What's wrong with you.

Did you do fulfillment?

Please donate $5.00 for something.

You must hold them accountable and make your daily pre sale goal...why didn't you make plan yesterday ?

Customer complaint about the coupons...You didn't explain it correctly. You must overcome objections. The wow pass simply s---s.

Why didn't you use an unavailable day... Really, you try to plan your life 3 months out, around a ridiculous key day black out calender.

Our Magic score is down. Be a magic super star. O it was a Donald Trump compliant. Never mind. We just have to take the hit. get ....Couldn't find anyone, Never mind we just take the hit. Coupons, Never mind... bad selection, Never mind .......

Comment! It's anonymous!

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Trust me they have fired VPSM for low scores be honest in the survey. Funny use to be in April and now June. They are hoping dust will settle lol

It will be as consise as the skewed questions allows it to be. Even the engagement committee is a joke. Everyone is on board until they have to act on every thing they just complained about.

Concise? With more leading questions to manipulate? Nice!

The most useless thing ever. The engagement survey.

i am not sure where you are, but we were told that the survey will not be coming out until june. we were told that they are using a new company and it is going to be a more concise survey.

Ah, the engagement survey. Allegedly anonymous, but not really. One has to give his associate ID to get it started. Anyone who believes that's not recorded is naive. We do this every year, get the same answers and then take the same corrective measures. And by that, I mean we do nothing. Commissioned floors are not equitable. Shenanigans take place that impact income in a negative fashion for some. Long tenured associates do what they want, when they want. No accountability. It's absolutely stupid.

Why not simply recycle the answers from the past 5 years. They'd be exactly the same anyway.

Could not have said it better myself! Oh, now, don't forget to finish up the reviews.... for Associates you don't really know because their SM was displaced so now you have double the Associates to "coach and develop."

Just worked today (Sunday) from 8:00 AM until almost 6:30 with nothing more than a 10 minute break all day. But, hey, the important thing is we made Loyalty and presale goals!

Thread regarding Macy's Inc. layoffs

Time For The Ole Engagement Survey

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