Thread regarding Macy's Inc. layoffs

Cosmetics

So they are testing a cosmetics model like Sephora, department becomes one zone no more "counter mentatlity". What does this mean as far as vendor partnerships for the big 3if it is one team with no counter loyality?

Also I've heard in this test associate schedules are their schedule. AST and no one at store level can do schedule adjustments for them. There is a form associate must fill out, fax to a district person who then in turn edits their schedules.

I fear Macys is going to lose many tenured counter and line loyal beautify advisors if this rolls out nationally (which it will). I know many who love their customers and have not retired due to the that fact. so what happens when alll your beauty experts leave?

by Anonymous
| 1991 views | | 7 replies (last ) | Reply
Post ID: @OP+MjhRtFf
Comment! It's anonymous!

7 replies (most recent on top)

I viewed webinar on the DMET system what a pain to change a schedule

by Anonymous
| | Reply
Post ID: @2hgyj+MjhRtFf

Stores are going to having their schedules managed by a District MyShop Execution Team (DMET)...this is part of the reason for the AST cuts in the spring and now again at the end of this month. They do all the scheduling and the edits. We rolled it out in March 2017 in my district. SMS are to submit an electronic form on the portal to make changes and they do so if approved. They may deny the edit if it adds unauthorized expense or violates other scheduling rules in place. Not sure where you heard a form has to be faxed in, that's not the case. If associates can make the change through self service options, they will not do the edit but will require the associates to do the swap instead. There's been some good things about it too. We just have to get used to the change.

by MacysASsociaTe
| | Reply
Post ID: @1Mzrl+MjhRtFf

Are they going to go to a full service area and get rid of counters and bays? If pilot is successful? I really do not understand what Macys is doing right now, just seems like another ploy to cut staff further.

by Anonymous
| | Reply
Post ID: @dulc+MjhRtFf

I am one of the test stores and it is a complete mess. No one knows what is happening, no one can answer questions, no direction whatsoever. Customer service is going to suffer greatly. You do have the ability to change the schedule as needed (Gift) but it takes time of monitoring the schedules in a weekly basis.

by Anonymous
| | Reply
Post ID: @ayjr+MjhRtFf

Yes I do know of a store and one of the test stores is in my district and it was on the portal Monday

by Anonymous
| | Reply
Post ID: @2azy+MjhRtFf

Where did you hear about this test for cosmetics? It's hard to believe that a major change like this could take place prior to the buy out. It would take quite some time to roll out, I imagine. Is this currently being tested in one store or just discussed?

by Anonymous
| | Reply
Post ID: @1dgf+MjhRtFf

Do you know which store this is being tested? They cut AST in all the stores...maybe they will do the schedules that way in all stores and cut AST more.

by Anonymous
| | Reply
Post ID: @1cmw+MjhRtFf

Post a reply

: