Regus is looking for a Full Time Customer Service Representative in their Kenwood location. Hours are Monday - Friday 8:30am-5pm with weekends, paid holidays off, full benefits and a great working environment. To apply please click the link below to apply:
http://krb-jobs.brassring.com/2057/ASP/TG/cim_jobdetail.asp?partnerid=30043 handling calls of various internal /external clients as well as various Regus areas of business
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Managing meeting room booking system
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Preparing offices for move-in/ move-outs
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Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
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Resetting Meeting Rooms to accommodate bookings
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Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies,
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Procurement
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Demonstrate ownership of the centre to ensure the centre is ‘show ready’ at all times-
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Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas
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Contributes to the overall revenue of the centre by identifying opportunities to promote Regus products and services
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Duties may vary depending on centre needs
Key Skills and Experience & Competencies
Key Skills
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Exceptional Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
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Effective and professional communication skills in both local language and English (written and oral)
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Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
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Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook and the ability to understand further programmes to assist in the day to day centre operations
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Ability to operate basic office equipment
Competencies
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Ability to build and maintain strong working relationships
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Embraces Change
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Takes Ownership and uses initiative
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Good Communicator
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Team Player
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Resilient
Key Relationships
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New and existing customers (In-house clients, Meeting Room Clients, Virtual Office Clients)
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Centre team
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Line manager
Full Time / Part Time Full Time
Contract Type Permanent