I am in charge of the backroom at a Sears store.
My team, if you can call it that, has no respect for my authority and will laugh in my face or throw a tantrum when I tell them to do something, depending on which associate I speak to.
I thought I had a good rapport with the ASM, but I guess not. This ASM told me to "stop arguing" with an associate when I simply told (or coached) the associate that he must follow store processes and cannot do things the way he wants to, undermining my authority even further, rather than standing with me and helping me enforce the policies and procedures of the company.
The store manager is of no support and is not approachable. He hides in his office all day.
I assign jobs but they may or may not get done. If the jobs are "done", they are done half-a--ed. I have one particular associate that point-blank refuses to do certain jobs and the store manager knows this and does nothing. I don't bother with a write-up, because I'll probably be given the what-for if I did one due to his unapproachable, unsupportive demeanor.
It feels like everything falls on my shoulder.
I have no help. If stuff needs done, I am usually the one doing it.
I am frustrated with just being here. I am looking for a new job elsewhere as we speak.
Judging from similar posts to this board, my experience isn't abnormal. There's a culture problem in this company.
Not worth the $12.50/hr.