Tonight the guy we had in plumbing was in appliances most of the night, the paint guy was helping in inside seasonal and loading mulch.
The girl in flooring was covering walls and windows, electrical, and mill work in addition to flooring.
The kid in lumber (seasonal) was covering lumber, tools, and hardware.
Aside from 5 cashiers (one at each area and a head cashier) that was all the help we had.
Oh, and one service manager who was running around putting out fire.
Sad to say..Lowe's is a corrupt company--and clearly does not care.
Morale at Lowe's is tanking. 1/2 the Assistant Store Managers. No Department Managers. 1/2 the number of former Department managers as Service Managers. You hardly ever see the Service Managers except when they're complaining you're not doing enough or complaining about what they're expected to do.
You have a CEO making over $40 millions and who holds a huge stock portfolio. They're pressuring employees with any tenure to quit in frustration so they can rehire for less and cut benefit costs.
Clearly there's no commitment toward employees.
This current rumor about Sales Specialists may just be a rumor, but it's easy to believe. They'll cut every single position and force wages down, until the fat cats at the top can cash out and walk away on the blood, sweat and tears of the poor saps who are just trying to eke out a living.
Lowe's working model is work harder for the same or less pay.
You will be working harder for the same money OR less....Their staffing model is killing SALES ,MORAL, as well as PISSING off customers to no end. The Local Pro's DON'T WANT TO SHOP HERE.
The staffing cutbacks are going to hurt the company ....NO QUESTION ABOUT IT.
You don't need employees when you have Omni-Channel selling. The customers standing in lines are fools when they could Omni-Channel shop. Oh snap, Omni-Channel at Lowe's means 2 or more cashiers on the front end and you did not have that. F--- Lowe's, shop local or HD.
Lowe's is going to slowly kill themselves. Niblock setting it up.. When he exits.. He will dump his stock.
And I was in 'Depot' last week. So much staff there they were bumping in to each other. Vendors
had hands on tool displays an demos. It was festive and actually I didn't want to leave. Here, I
echo the above. PRO Sales working the registers and getting carts. But 'push the credit cards'....
Long lines at the single register and very annoyed customers and contractors whose time is
money. The employees remain the fiber of customer service and satisfaction and you lose us and
the party's over. I fear their are tougher times ahead for Lowes