I have worked for this company twice over a 13 year span, first in 2002 for 5 yrs after they purchased Discount Auto Parts, then again in 2010 for almost 5 yrs. The second time around showed me just how far this company will go to keep the shareholders happy, not caring about customer service or morale for employees by reducing payroll hours for store staffing making customers wait long periods of time to be helped until the customers would simply walk out. This makes no sense, you have customers and no one to serve them, yet you expect the low paid employees to miss lunches and breaks to save on payroll while customers get upset and flee to the competition. This companies CEO only cares what is best for wall street and their personal stock options being paid Millions of dollars as the company flounders. Good luck on those lay offs, soon you may have to leave the ivory tower and do some work yourselves, oh right, just cash out and retire since that seems to be your exit plan all this time anyways.
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Horrid company to work for. I was with CarQuest before and most of my coworkers quit. Management knew Advance was horrid to work for. My store level boss is a great guy but above that every decision is horrible and based solely on shareholders. I’m just a PT guy but all the years there and I still make less than $10/hr. It’s a horrid, horrid company. Only at the store level do any of the company’s employees care about each other and the customers. The rest is like a con game being run at corporate or district levels.
I'm a long time employee, and boy the stuff people have commented on above hits the nail on the head. We are essential employees yet in a retail environment we pay SH** and deal with public daily. Hell, right now in certain states you can make better money on unemployment. Just a heads up to anyone whom is employed in the retail side Advance will not pay hazard pay to retail employees, but here is the kicker an article from THE MORNING CALL is stating warehouse workers in LEHIGH VALLEY are getting $2 hour hazard pay and overtime. Hey TOM GRECO this is a big F*** Yo* to your frontline employees.
Spent $200 million to buy Diehard batteries! WTF? Why?
My computer runs to slow to keep running all day long the system goes down and back up.
Our DM is a joke, a puppet with strings pulled from higher up. Sad state of affairs.
March 29 2020. Covid-19
Have to work. No hazard pay.
Cut our hours because we are not meeting target during a pandemic!
Shareholders and high level employees matter. Store personnel don’t!
Dead on about APEX ! That system is a nightmare. If it says you have it in stock, go check the shelf. If it says ya don't have it, again check the shelf. Whip out your phone to cross the numbers because APEX can't handle it unless you wanna chase down the numbers to locate the part in the store. If it says another store has it, call that store and have them put their hands on it. Warehouse constantly sending you things you already have a megashit ton of and never sending what you need to stock and are out of. Try to check in truck because it's sure to be wrong but try to do that with cutting hrs and always running short shifts. Always playing the Russian Roulette of DM's and changing the store around to suit the new one cause the Pepsi guy wasn't cutting it so let's move in an Ex Green guy but wait let's restructure your area and now you have another new DM. But wait, let's get rid of the Cams and make the Store manager and CPP do commercial calls... not like we need them in the store anyhow. It's not as if the customers walking in the store need them or anyone since we are running a skeleton crew. Add in the constant revolving door of uneducated workers who know nothing about parts, inventory, putting parts where they belong or giving a crap where they put them.
Wow THAT IS DEAD ON...I SEE IT EVERY DAY..AT WORK..AUTO ZONE WOULD NEVER BE OKAY WITH THAT WAY OF OPERATIONS.. They are so much more structured.AAP are out of control ALSO WITH MGRS BEING JUST Being pu--yS AND LET JUST ANY ONE WALK ALL OVER THEM OH YEA IT'S THE UNEDUCATED KIDS UNDER 25 WITH NO WORK ETHIC OR MENTAL PROBLEMS THAT THEY THE MGR HIRES...ALSO AAP HAS STOPED DOING DRUG TEST BEFORE HIRE SO WE ARE GETTING DOPE HEADS THAT COME TO WORK HIGH...NICE RIGHT???
You sure got that right. So many bad business decisions up top. Did any of them get cut? Exactly. This round of layoffs won't be the long term answer they're hoping for. If corporate is so smart how is it that the stock has fallen faster than an anvil being thrown off the Grand Canyon?
Are they still doing that DC to DC transfer project on the CQ side? Talk about a waste of money. No one ever took the cost for transferring this merchandise into account. Shouldn't you know how much a project will cost before implementing it?
Haha. Blame the Project Manager that was running the big IT project, "Integrated Availability". She somehow avoids all the blame, but is the issue for all the failures. I just don't understand it.
Exactly.
If the goal was to turn the company around you'd see investments in the job to make it easier. Apex is horrible. Warehouses don't even use the same system making it darn near impossible to transfer material between them. Do CQ and AAP trucks still run next to each other on the highway heading in the same direction to the same cities? Enough said.