Wal-Mart bought jet.com. to try to gain web sales. They give a discount if you order on line at Walmart.com and pick up at store. They have reserved about 10 parking spaces right up front for them to bring stuff to your cars. Publix and many other stores will deliver to your door. Kroger has click list for you to pick up. Brick and Mortar needs to change with the times. That's why they are cutting where they can. Agreed some go shopping where customer service excels but that is unaffordable in larger stores the size of Wal-Mart, Targets etc. Even malls are suffering. Price is what's driving sales. You can check your phone while shopping in a store and if you find a lower price order from the cheaper location while standing in your competitors store. Who cares how nice you are to me while I'm buying eggs and milk.?Just get me in and out of there as quickly as possible. Big Box retailers are not for customer service anymore. Sad but true. Retail is changing guys....and so is the business model at Sam's.
@OH8WMQy-1mhj is the OP.