Thread regarding Sears layoffs

Corporate to store divide at Sears

I think the true anger is at the top execs but the anger drifts down to the middle person like lda when they see things through their narrow perspective. Most can agree that at the exec level they really don't give a damn about anyone and they are in it for the their own personal wealth. But then there is this middle layer, like lda who unknowingly can annoy the crap out of the store level worker and I will tell explain why I believe so.

First the execs, the Eddie's, Leena's etc, they are in the top 1% and live in a world that the rest of the 99% ers do not understand.

Then there is the middle and upper middle folks that work at headquarters, they take orders and endure job stress but they do get compensated pretty well. Salaries are decent, raises and bonuses are available and they tend to work Mon-Fri with an occasional weekend or a check in on the computer etc. Sometimes they are called on off hours or days if a problem erupts that needs to be fixed. Most are not angry at these people until they insert themselves and pass judgement on the plight and complaints of the working class.

The working class folks can be found at the store level. People in the retail jobs at the store level come from all walks of life, they are a pretty diverse group of people. Some come from difficult backgrounds, broken families and maybe didn't have the chance for college. Some made mistakes and yes they are paying for it now. Others work at Sears as a second income. We have had teachers who work evenings and weekends, retired military veterans who were also pulling in a military pension, college students, people with degrees who were between jobs, wealthy housewives who were bored and wanted a little part time job and single moms with kids to feed. Many different backgrounds and scenarios at the store level. My situation, I'm married, college educated, middle aged, family income includes spouse's pension, rental income, and spouse (formally ret) and I each work a part time job. When my child is fully independent I plan to work full time again. I worked at Sears until they pushed me too far and I resigned about a year ago. I sympathize and empathize with many of my former Sears coworkers who are considered working class Americans. They live paycheck to paycheck, skip medical care, skip meals, ride their bike to work at 6:00 am and after a full shift ride their bike to a second job and ride home again at 10 pm. Some employees come and go quickly and didn't seem to be to good. Others are desperately trying to make it. They are working themselves ragged and never have money for a vacation or any kind of treat. They struggle terribly. And when a mid level person comes on the boards and passes judgement without knowing one's background or what they've been through and tells them to s--- it up or just quit and leave as thought there are so many great offers out there waiting is just plain rude and inconsiderate.

The mid level person is probably getting paid about $40-50,000. They don't know what it is like to see hours cut to 6, and earn $48 for the week. They don't have the empathy to understand a person working 3 different jobs balancing 3 different schedules and putting up with corporate crap like unreachable metrics, cancellation of employee discounts, etc etc, I don't have to mention the laundry list, we all know. Oh, they have all the answers, just quit, just go back to school, or just pull together and smile and the job will be so great. If you worked with the working class folks you would see people who are working damned hard and trying to survive in an economy where food prices are rising, rents are rising, everything you do is more expensive but hourly wages are stagnant and interest rates are practically nothing at the bank. They can't even keep up with inflation. These people are trying to survive in their jobs that treat them like a piece of garbage. These companies cut back the smallest things like an employee discount, a holiday party, no pay after midnight on Thanksgiving, salespeople had to pay for the memorial day ad in the newspaper advertising mattresses last year by taking a cut in their commission etc etc. And they get away with it because these people are desperate.

I know this is the corporate think, I have a niece who works as a dm for a large and thriving chain. She once told me she would not hire me for one of her stores. I couldn't believe it and asked her why. She explained that she knew her company did not treat low level employees well and that I was not desperate enough and would walk out at a certain point. Managers hired desperate people who had no other choice but to put up with the crap. That is pure evil.

So, there is deep anger at the exec level. Anger comes in at the mid level when some poster lectures to pull together and work harder and tries to compare the fact that they work 1 day a month at a store level to the life of one in the working class putting up with the crap because they are trying to survive. The mid level guy gets to drive home to his modest but nice home in the burbs and return to his office on monday. The store level guy gets to ride his bike home in the rain and get up on sunday at 5:00 am to do it all again, 7 days a week.

The gap between rich and poor is widening and i would imagine that there will be consequences in the future if things do not change. History has shown this to be true.

Reposted from @OIw2DRd-dpc for excellent commentary.

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Post ID: @OP+OMQt9wK

12 replies (most recent on top)

Jason Rock here

@rec @wiu But you said it you get paid more is the key word. Yet in retail its minimum wage (well Sears as we know it other retails you can make more). You worked in the past in retail the thing is it was better back even when I started at Sears their was more workers, now its like workloads added with cut hours (so many people gotten layed off as time passed). So you obviously wouldn't know how bad its gotten along maybe you make 2 to even 3 times more than what I make. Also even if they fired you get severance pay, probably hefty amount since I wouldn't get nothing other than unemployment. I would take your stress with your pay over mine any time any day. Also if you got laid off your always welcomed to come back to retail since as you said getting a job in corporate would be hard if you cant find anything in corporate you got the retail experience.

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Post ID: @1vcw+OMQt9wK

I don't believe the OP even works at Sears anymore....he was just making a statement about the discrepancy between the working class and the corporate class. He had said it wasn't singular to Sears......so this wasn't about Sears but about the working class in general and what they face.

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Post ID: @noa+OMQt9wK

@wiu - @gax - @rec

"TECHNICALLY" a salaried person is on the job 24 hrs x 365 days - look it up

Personally, I will take being salaried over hourly ANY DAY - after 30+ yrs OTJ with the 1st 8 being hourly I went salaried and gained more freedom

I also worked for companies where 12-14 hr days and the occasional 36-48hr NON-STOP weekend was in-play -- but the compensation..... dollar wise AND / OR time-off MORE than made up for it

Point being that there are many companies out there that appreciate hard work and generously treat employees well and there are many jobs that challenge a person (read: career change )

SHLD just doesn't happen to be one of them

p.s. one of my former jobs was with the old Monkey Wards and I COULDN'T WAIT TO GET OUT OF THERE - took 8 months but it sure was a relief

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Post ID: @dzj+OMQt9wK

Original poster - I hear what you are saying but I don't know what the solution is. You may have to figure out your best option and follow it. Or maybe get advice from others you know. I worked middle level at corporate. I was getting angrier and angrier. What I decided to do (since I needed my job), is every time I wanted to tell my boss to F*&% Off, I would look for another job. If I found one, I would apply for it. That way I was sending a message to myself that I deserved better and wasn't taking the crap while still being able to function calmly at work and not get fired. I didn't know if I would get any results beyond just feeling a little better but I did. Now I am working somewhere else.

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Post ID: @llf+OMQt9wK

Interesting discussion. First and foremost, there really is no comparing a corporate job and a store job. They both have challenges and times when they can be enjoyable. A store job is enjoyable when there are enough associates, when you are given the opportunity to truly help members and when you have a decent store manager. A corporate job can be enjoyable when you are working with a good team and on a good project or buying product you like. Both jobs can be tough. But imagine if you will that you are working in a store with a long line, not due to a lot of members but due to being the only cash register on a floor. Imagine you need to use the bathroom and can't due to all the members in line. That would be stressful in my eyes at the moment. So the "stresses" are different too. Having to tell a member that you can't take a return past 30 days would be stressful in my eyes too. Having to deal with an appliance complaint is beyond stressful as remember people can be out of control too. Look at the world today and how awful people act in public places. That didn't used to be acceptable...now they just take out their phones and record the whole thing as if it's some badge of honor. Who used to care so much what stores looked like? Now you have reporters coming in and once again taking pictures on their phones. Honestly? Is that what we call entertainment. Is that news?

And honestly from what I have read on the posts here....not knowing your hours week to week is beyond stressful when you are depending on that job for money for food. So I get what the guy is saying about the condo, but you have associates on this forum who aren't even THINKING about buying a place. They are trying to make their rent and have money for food. That is stressful. Say what you want about corporate, but at least I know what my hours are week to week. Now granted I could come in any day and not have a job, but that is true ANYWHERE. Nothing is guaranteed in life.

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Post ID: @cfs+OMQt9wK

wiu here

@gax have you worked in a corporate office? I have, and I've worked in the store. The stress level at corporate is much worse. Sure we may not be in the office on the weekends, but sometimes we are still working the weekends from home. The stress from our days don't end when we clock out either, we are typically trying to figure out how to cram 3 or 4 peoples worth of work into our schedule.

As salaried employees if you work from 8am to 11pm which I have at times, there is no overtime, and typically it means you get more work.

Sure there is more money, but its not like you are automatically rolling in dough, and honestly it makes things worse at times. If you get fired or quit at Sears, you can look at Walmart, Target, or the mall... Leaving HQ typically means having to find another retailer HQ ... which there aren't as many locally, and if you live in the suburbs that usually means either having to move or having to spend 1.5 hours each way commuting to Chicago.

Sure I was able to buy a condo with my pay from Sears, but almost 50% of my income went to mortgage, HOA and the like. Sears doesn't pay well for anyone without an MBA it seems, and those MBAs typically have no clue what they are doing while making over $95k a year and up.

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Post ID: @rec+OMQt9wK

oh, boo-hoo

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Post ID: @eyq+OMQt9wK

@wiu I don't think corporate gets more stress than people that work in retail. The ones that get it worse in retail are MCA/Cashiers. Managers as much as they get screamed up they don't get much work to do as they think HA/HE/Tools/Mattress only get pressure with the sales. As for MCA's and cashiers they get it the worse. I tell you why I see it cut of hours work loads increased. Also to add people at corporate get paid more and most likely have weekends off as in retail you have to beg and request in advance to get off a weekend off.

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Post ID: @gax+OMQt9wK

I don't think it's only Sears or Retail or America...it's the same any part of the world any industry or profession. It was best when we were all children then we grew up and then we will grow old and then think was it all worth it.

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Post ID: @wdm+OMQt9wK

Wow.....the Op really does have A LOT of time on his hands.....

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Post ID: @hza+OMQt9wK

Sadly it comes down to supply and demand at the store level as well as finding cheap people. With the lack of shoppers, you don't need great employees. You can staff with High School kids and retirees, which makes it really hard for anyone to actually earn a living at the store level.

I knew many people at corporate making way less than $50k a year, and a lot of them worked hard as well, many of them taking the bus from the city because they originally worked at the Sears tower and when it moved out to Hoffman Estates they couldn't afford to live in the area, or flat out couldn't move.

There are a ton of people who are trapped in positions at HQ, many more who HOPE to be laid off, many store employees may work multiple jobs, but HQ employees typically get multiple jobs thrown at them with no increase in pay. They laid off 3 people, guess who gets to pick up the work. The buyer quit, guess the assistant buyer needs to act as a buyer until they find a new one... then you get a new one and they quit in a month. Rinse and repeat.

The levels of stress in corporate are far and away much worse than in the store, I know, I've worked both. Not all the people in corporate are your enemy, many if not most are in the same type of boat you are in. The real issue is the high level people, as well as the RM/DMs that blindly spew the company lines... most HQ employees feel bad for the average Sears employee regardless of it being in the store or in HQ

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Post ID: @wiu+OMQt9wK

Preach on!

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Post ID: @lzk+OMQt9wK

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