I Believe in one thing Lowes needs to do is make the Hardware / Tool / and Lumber Dept's together in one area so that customers and professionals don't have to run all over the store to buy what they need for doing there jobs. Also have sale person there to help people. Not doing IRP's / stocking /Zoning and ect. When store is open for business. Just my opinion. Go back to old school stores. Mom and Pop had the right idea. Commercial way never works and people are tired of commercializing ways.
Agreed, @OMPYwqm-1hiv. I could never understand this idea that if you spread out stuff around the store people will buy more while they get what they need. Instead, all I see is a bunch of increasingly angry people who resent the inconvenience and who will never come back to the store. We lose more than we gain like this, for sure.