@On0g2Ft-Almu, Except for the part where you said I sounded like a manager, I think we pretty much agree on the state of things.
I'm not claiming that we have enlightened senior management, I'm not claiming that GRC is a fun place to work, and I'm not even claiming that we've been all that successful as a research center (although CMCs are a game changer). The issue is how we spend our time while waiting for our futures to arrive.
Let me restate the idea behind my original post from a different perspective using your observations: If we give away the role of "customer interface" to our chain of command, we risk suffering from oversold benefits, poor project definition, and science projects.
We need to control those things we can control. Most of us can recognize oversold projects. If that's true, why do we work on them? How often do we turn down funding? Kill a fruitless project? Issue a respectful minority report?
If a customer can see the truth, and we're not calling "BS", we're seen as part of the problem.
I did make one other point that you did not address, and I will restate that point as well.
It may be that in the next round of layoffs, managers have still not figured out who's providing value. I maintain this should not affect our current working behavior. When interviewing for our next jobs, I would like nothing better than for each of us to be ABSOLUTELY CERTAIN when we say "GE really screwed up when they let me go".
@On0g2Ft-4prk and @On0g2Ft-1epa