At our rally meeting before open we were told that our store (a Sears) had been selected for "simple store/one touch" and that merchandising processes will change in the coming weeks.
What should our store expect with this new change? Do our hours decrease? Are there any layoffs? Are there any major changes in the pipeline?
For stores already on this process, what changed in your store? Is this good/bad?
thank you for emptying your stockrooms, this saves me time when i come to liquidate you
You will put shelves up on the very top the the counter. Any overstock will go on the top shelf. Then if something is low you reach up and get it off the top shelf. Nothing in the back room at all. This eliminates the backroom leads and most pick list or anyone who worked in the back. Any work done by the backroom person will now be done by an associate. Receiving will go to a part-time postiion, ours in only scheduled in the morning for vendors.
Claims will be a part time job, usually 5 hours or less a week and the front end will do a lot of the claims processes
Then if there are spaces on the counter with no merchandise you will just put whatever you can on the shelf to make it look full and price it. Makes any reset a mess. Makes the store look a mess. Makes it hard to find things when you have overstock sporting goods with the tools. But that is how it works.
It actually would work if SHC had better inventory control and a full staff to run the store. But we all know that will never happen.
Interesting thought about the fire marshal. Perhaps a few anon yous calls, leading to inspections might convince coprorated to use common sense. Also, I can't imagine OSHA would be very happy with the changes. It would be hazardous to both employees and members to block aisles.
Manager told me about it a few days ago we arent that bad with the situation, but this has to be the stupidities thing Sears has come up with. Like maybe if they stopped sending us so much junk its not going to sell just by having everything out unorganized the person in charge of this or with the idea is really retarded and should be fired theirs a reason why we are going to fail. The stock room was created to back stop excessive numbers of the same style, but hey its a great idea instead of having the crappy Covington shirt that doesn't sell lets take out all 30 now and see if one will finally sell....
So in short terms OP everything in the back somehow has to be out to the floor although I know majority of our stores the floor is already packed enough....
So, with this process, everything will be stacked on a pallet and pushed out to the floor? Will those of us that are salespeople have to do all the unpacking, sorting, ink tagging, etc., right in the aisles?
How will it be possible to push everything out on the floor 100 percent? If other stores are like my own store, we rely heavily on our stockroom, especially for apparel and soft goods. We don't have a lot of room for all of the merchandise. If we pushed everything to the sales floor we'd be worse than a flea market and it would probably send a fire marshal into panic mode.
If MPU/backroom workers get laid off, who will handle MPU functions? How will that be handled, especially pick ups of large items? Who does PMT/RTV, web orders, floor model assembly and all of the other different things that the stockroom does?
picture warehouse style shopping
It means that no matter what comes in your back door, it will go straight to the salesfloor never to return to the back. All stockrooms will be 100% purged and everything will be crammed on high rise shelves anywhere you can find to put it to keep it out of the back. Your store will look like a sh!thole dump and merchandise will be everywhere except for where it is supposed to be. Pretty much anyone who currently has a backroom job will be eliminated. Look at some of the pictures of Kmart and Sears stores on Business Insider articles and you will see what your store will look like soon.