We cancel orders all the time because we dont have the merchandise. We have called around to stores within 50 miles of our store and they dont have it either. This seems to happen more and more not just with mattresses but even tools, bedding, appliances and other stuff. Even the web site has not eligible for store pick up or delivery on many items. Sounds like vendors not getting paid.
We also are getting in some weird brands of things.
Same thing here. I am turning customers away left and right. People are actually coming into the store, but more often than not, we no longer have what they are looking for. It's like they are trying to tank Sears intentionally. (Which, to be honest, is probably exactly what is going on.)