In response to a question on another post, Shared Services is not gone...exactly. They are keeping the Production Support teams and some of the infrastructure teams. The rest is fair game. The mystery is how the execs kept their jobs throughout this debacle, and why it is all being kept such a secret as to what comes next. Perhaps the only thing worse than a bad process is no process at all.
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I'm always amazed that execs quickly move to another dept after they cut in a dept. But at some point they won't have anyone to layoff.
Automation and self service, executives doing the work of shared services by delegating the authority to some lame duck
I left in 2015. So, what happened to Shared Services? I cannot imagine how they can continue to function without Shared Services.