This was the layoff heavily focused of those of us who were long time HAH employees, with of course a handful of others so they could deny the criteria. Did they realize that many of the loyalists were done? I hope so, very truly. HAH does not deserve us. This was layoff #3. I hope nobody believes you have gotten lucky or that we in some way deserved it. Many of us built this program only to see it destroyed by MF. Don't get too comfortable newbies. Who do they have left to target and why do you think you got to stay? Not to mention based on my own experience it gets significantly worse after each layoff. Nah, I feel bad for YOU.
23 replies (most recent on top)
Yeah, no PHC feels safe, if you have friends that weren't impacted, just ask.
Who said anything about feeling safe? I haven't felt safe since the first round, and I never believed JR when he said there wouldn't be any more layoffs in 2017. But I don't understand why it matters how long you've been here. I'm a little confused on why you feel the need to lash out at the people still left behind. I have no delusions of grandeur. I know my time is limited. But I do wish you the best. And who knows? You may find that this terrible thing that happened to you turns into something beautiful with new opportunities. I really hope that for you, and everyone else that was laid off.
Well said previous poster. I was laid off but also mentally exhausted from this year. I have mixed feelings, but I know I will not miss the way Humana has made me feel these past few months. Like I don't matter, as if the way I was once treated by previous employers (like a professional who was hired for a reason), like all that was just another lifetime and I am no longer deserving of that respect. I will not miss that one bit.
I'm tired. I'm tired of wondering what the factors were in deciding who goes. I'm tired of wondering what's next. I'm tired of the micromanagement. I'm tired of the fear tactics. I'm tired of being penalized for being "too friendly" by call reviewers. I'm tired of members telling me we are harassing them (and I have to agree with them at this point). I'm tired of the "rah rah stay positive" BS on our team chat every day. I'm tired of being lied to: "no more layoffs, oh wait, sorry...." I'm tired of not being able that go to a damn doctor's appointment.
Yes, I'm looking for something else. I have never hated a job before, but here I am, fed up.
I have 3 yrs with Humana. Most of my co-workers have 7-13 years with Humana. They remain, I dont. Tenure has zero to do with it!
Interesting, below poster. I wonder if the higher salaried ones were intentionally cut loose.
Re: previous post: "I don't think seniority played a part but I just don't know. I've been here a few years now, more than most on my team, and I was not impacted this round."
A few years may seem like a long time with HAH for sure, but the associates who spoke and asked questions mentioned their tenure at 5+ years. One mentioned 12 years tenure, nothing to sneeze at these days. However, we can make the assumption that since HAH is a relatively young program, we can deduct that these associates have joined from other departments as well, which may have some criteria involved.
Although we will never be able to confirm proof of any layoff criteria from HR, the meeting did seem to have many tenured and multi-departmental experienced associates in attendance. The point of this being is that HR most likely will change the criteria when layoffs are being planned and executed, especially in waves like these.
I think we are racking our brains in vain trying to figure out what the factors were but if Humana isn't telling, we just can't know.
As for OP being bitter...meh, I guess I don't hold it against her / him. This has been a very crappy roller coaster ride.
I don't think seniority played a part but I just don't know. I've been here a few years now, more than most on my team, and I was not impacted this round.
Who were these coaches who were reasonable and not crazed panicked maniacs these past few weeks? I want on your team!
My coach also does the good cop-bad cop routine, i.e.: "THEY are going to start looking at employees who don't meet this metric or that metric. I don't agree with their approach but they are going to start cracking down..." or "you will be safer if you exceed this metric or that metric, I think it's getting crazy and they should take it down a notch , but that is what THEY are saying," and so on.
Big bad THEY, be scared of them, overperform, exceed metrics, you are not safe, THEY are watching.
If your coach told you the reason they pushed for more PIPs was so they could see how much they could get out of us when we are worried about our jobs, then you were lied to plain and simple. Not to mention the fact that a coach is not going to risk her job by divulging that! My coach did not push metrics at all! We were told constantly we were doing a great job!
Poster who said: Speaking of things getting worse, our coach just straight up told us that there was a push for more FC, more PIP, increased push for metrics in the weeks prior to layoff, in between first announcement and the layoff meeting. The reasoning? The company wants to see what the numbers look like and what they can get out of us when employees are worried about their jobs. That was an honest admission by our coach and I respect that, but this company turns my stomach. What a way to s--t on associates.
How incredibly insensitive and manipulative of your coach! Your coach may need to check their info, because management never said "let's play games and see what we can get from them". Please. Your coach sounds like she couldn't stand up to being a coach and having to supervise and blamed others for her need to coach. An honest admission? Doubtful. A manipulative stance so she's not the bad guy? Probably.
My thoughts and prayers are with those that were laid off today. As I read the e-mail today, I had such a sick feeling. I have been reading all the posts and hope that the majority of the rest of us have empathy for those let go. Hope you all find a job where you feel appreciated.
Speaking of things getting worse, our coach just straight up told us that there was a push for more FC, more PIP, increased push for metrics in the weeks prior to layoff, in between first announcement and the layoff meeting. The reasoning? The company wants to see what the numbers look like and what they can get out of us when employees are worried about their jobs. That was an honest admission by our coach and I respect that, but this company turns my stomach. What a way to s--t on associates.
You are right, poster below, the decisions were not based on metrics. Top performers were on the list.
"MF didn't destroy the program."
This is your opinion, just as OP has his / her opinion. I don't know who is responsible for the aggressive direction this program has taken, but members are upset/harassed/angry hanging up, asking for a break, tired of being contacted by robots with surveys, which this program has created. And we are learning it may only get worse. They may be hearing from us more soon. We don't respect their wishes at all any more. We just need reimbursement. That's our only concern.
I'm sorry for everyone who got laid off. But to think loyalty will be rewarded by Humana at this point is to be naive. It's all about the $$ and profits. It won't even matter what your metrics are in most cases. I was in the 1st round of layoffs and whole teams were let go and all teams have high performers. Good luck to everyone in their job hunt. It did take a awhile but I did get another job comparable to Humana who isn't constantly lecturing us about productivity.
Unfortunately, my team contradicts your assessment that they mostly let the long time staff go. Those left on my team have longevity with the company. MF didn't destroy the program. I realize you feel the need to blame someone right now, I get it! I am angry too, but your anger is misguided.
I agree with your point that it gets significantly worse after each layoff. Stifling micromanagement. Breathing down our damn necks.
Everyone is bitter. Those laid off, those remaining. I'm not a newbie at all and haven't been laid off yet, but actively looking because I hate it here. They treat me like a child. I hope to be out by 2018. Everyone I talk with is miserable with this company at this point.
Long time employees or newbies, what is your point? You do sound bitter, I am not going to waste any energy going against anyone. This is a very sad and unfortunate experience for all of us. Blame is just not the way to go, for me...Be Well and Blessings to each of you/us!!
You don't sound bitter at all to be laid off