Thread regarding Sears layoffs

Sears Backroom Associate

The Sears near me is desperate for employees. This will be a third job for me. I understand how the Kmart backroom process works fully. I left in 01/2014 since I was laid off.

Is the Sears one similar? I understand there is no "Backroom Lead" position anymore for either banner. Is a backroom associate responsible for unloading and processing truck. Handling MPU and damages and returns of product, ect.?

In addition to running a register, SYW, credit apps, protection plans,ect.?

Or am I off base?

I will be holding down three jobs if I get this one.

Ross Stores at $9.25hr

Big Lots at $8.50hr

SHC at $7.25hr

I know the SHC job pays the least. And that is the first one to go if I get a better offer.

I just need to know if someone at a Sears FLS store holds this position and what is it like?

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Post ID: @OP+PACxiQl

19 replies (most recent on top)

Well, you guys are right, my application was rejected. The comical thing is that I was one of the most qualified applicants they had.

So I thought I would be offered a job on the spot since I would have required very little " brainwashing" aka training.

You guys are right the stores only want "warm bodies" now not qualified applicants.

So I hopefully got a job at Best Buy, I have the third and final interview with the store manager sometime soon, wish me luck.

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Post ID: @8xnt+PACxiQl

It's only a matter of time.....Hours keep getting cut....Softlines from trucks all jammed up in the stockroom because MCA's have no hours to work on freight except perhaps one day a week....All their time is tied up setting ads and doing markdowns....Backroom team hangs New receipts up in stockroom in order to get empty racks to unload trucks so new freight is not getting to floor.

Backroom hours allocation per week in our store are about 50% of what they were just a few years ago in our store.....People are quitting left and right and new people that are hired don't get many hours because payroll keeps getting cut.....Sales in our store are spiraling downward at an increasing rate compared to last year.....Parking lot is consistently 80% or more empty of customer cars.....All of the negative news about Sears is driving whatever customer base is left.

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Post ID: @2fjw+PACxiQl

@2igk - That kind of stuff is starting to happen, at least at the store I'm at. At least at first, our backroom team will have to do the entire reset/POG for home improvement and lawn/garden in the next couple of weeks. Who knows, in the following weeks, we may be tasked to answer code 3's at the CAC.

Due to a lack of hours we usually have only one person manning MPU at any given time unless it is a truck day. We will not have any additional hours to reflect having to do this reset.

We are not miracle workers. It's bad enough that we have to resort to having non-MPU associates cover lunches and breaks since there is no one in the backroom to do so when the one MPU associate on duty approaches their fifth hour. That's a headache in of itself since no one never seems to be willing or able to cover 15-30 minutes of MPU duty.

Having the only MPU associate on duty pulled out of the backroom to move fixtures, shelves and basically the whole floor layout around is going to be a disaster. But, whatever. Sears never makes sensible decisions and this is why we are in the predicament we are in now.

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Post ID: @2kqa+PACxiQl

Shhhh... don’t give management any ideas about having back room people running the register and all that stuff.. .. our sears back room people Work so hard and are a great team.. too bad Eddie doesn’t appreciate them more!!

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Post ID: @2igk+PACxiQl

No, Ross, Sells nothing but clothing.

Big-Lots Sells some furniture/ mattress.

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Post ID: @1agz+PACxiQl

Better yet, enroll in a program at a local community college and get into a career where you can make real money to support yourself and your family.

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Post ID: @1gyl+PACxiQl

OP- go to USPS.com. apply to be a cca, it pays $16.06 an hour, need people bad. What you’re doing is crazy.

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Post ID: @1wvq+PACxiQl

@1vgc I don't know how you do it its to much to handle. I am getting to a point that I am just doing what I can and if they just get at me I am just done. I never seen Sears so bad (the only ones that seem to still have it good are appliances and mattresses) other than that the rest are just getting it hard. So much hour cuts and so much work you can't do anything. Not only that the pay is just crap I would just focus on the other 2 jobs and keep my schedule as opened as possible having a 3rd job would be close to impossible I think with schedule conflicts.

I have co workers that have second jobs and employers whine and cry with schedule issues.

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Post ID: @1hwy+PACxiQl

I too feel sorry for anyone working three jobs, and yes it is a sad commentary on the state of affairs in this country. I have to wonder though, does not even one of the three employers consider your employment at one of the other two a conflict of interest?

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Post ID: @1oho+PACxiQl

@1rti, you're right. The workload is too high. Every time positions are cut or hours are reduced, the employees are expected to pick up the slack with no bump in pay.

I'm @1vcp, the backroom lead. I get paid less than $13 an hour yet my workload is immense. I now take over half of the backroom hours, 80% by myself except for the RRC truck days. Too often I have to balance ninety million different things (inside and outside of backroom) by myself with little to no help. I have to do tasks outside of my position because other areas of the store are lacking.

Today I did four interviews because the only other CSM in the building was already doing one, even though I had zero coverage for MPU. I was by myself, just like I was for a CDC truck unload. I had to take the SNC with me during these interviews in case a pick up or fusion order came through, which it did several times. I hated doing that because it is very unprofessional to interrupt an interview but I had no choice.

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Post ID: @1vgc+PACxiQl

Every Sears store in our district has a backroom lead.

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Post ID: @1nli+PACxiQl

@PACxiQl Don't do it OP focus on your other 2 jobs not only are you getting paid crap compared to the other 2 its going to be to much stress. Its to much to handle especially coming holiday season, plus Sears is getting to the point that its becoming unbearable the work loads are insane big and no hours. I don't know, but I am coming to my last legs to just call it quits and move on.

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Post ID: @1rti+PACxiQl

I feel sorry for you, having to hold down three sh--ty jobs just to get back. Show's how f---ed up this country is...

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Post ID: @1fol+PACxiQl

Don't expect too many hours. Our backroom was allotted 73 hours. I have to eat up 35 of those as a lead, so that leaves 38 hours between five associates. One of those associates is threatening to leave due to getting less than 10 hours a week. A month ago, he was getting 20-25. I can't blame him. The others are probably plotting their escape too.

Oh, we need to hire three more for seasonal, so there you go. I wonder if we will have hours to go with that?

As for the backroom lead position, it's due to be cut any day now. Many stores don't even have a backroom lead or an operations supervisor, the store manager and zone supervisors/ASMs have to pick up the slack.

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Post ID: @1vcp+PACxiQl

Ok thanks everyone.

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Post ID: @xle+PACxiQl

Sears still has backroom leads. Mine does, anyway.

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Post ID: @cci+PACxiQl

Our Kmart store is badly in need of more of those. Our backroom is basically a game of musical pallets thanks to the absence of anyone to organize anything or put out freight more than a couple days a week. Most of the few new hires we get are register operators these days, and the handful of stock associates we've gotten in the last two months have all quit except for one. We have months where we're asking the DC delivery driver to shuffle around the trailers because there are simply not enough workers to unload a truck, so sometimes all of our loading docks will have a trailer attached, or we'll leave one open and tell the driver to park the other trailers against the wall so we can have the next driver move it into a dock some other day. Orders go unfilled because merchandise is literally inaccessible.

And they want to cut more hours.

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Post ID: @vsp+PACxiQl

Ok thanks.

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Post ID: @tou+PACxiQl

I am in HA, but I know the MPU associates at our store do all the above except for "running a register, SYW, credit apps, protection plans,etc."

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Post ID: @aah+PACxiQl

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