If you're in need of more cognitive dissonance: https://techcrunch.com/2017/10/04/cloud-computing-has-demanded-a-kinder-gentler-oracle/
8 replies (most recent on top)
During a ULA renewal, I had a customer VP tell my manager and I that they are looking at moving a bunch of O DB workloads to Cassandra. When my manager and I got off the phone, we laughed. As if they would REALLY move mission-critical data off our DB to something like Cassandra! The customer DBA manager told me in confidence that he thought it would be a disaster for them to even consider doing something like that.
A few weeks after I got laid off the DBA manager called me to talk (he knew I was gone but still wanted to vent frustrations with HIS company to me.) I mentioned what his VP had said 6 months earlier and he admitted that it was real. Every application using O's DB was getting reviewed and unless there was a very strong technical reason to keep it there (usually supportability of the app by the app vendor), they were looking at moving to other databases, including Cassandra. I believe their goal is to migrate off of legacy apps that require vendor lock-in so they can drop all DB Support when the current contract is finished and move to a 3rd party support firm like they did with their O apps.
I BELIEVE in O's DB and believe it is the best out there (although not as far out front as it once was and not worth the $$ in a vast majority of instances.) But O's arrogance and belief that "customers need us" is driving customers away from their great products. I'd be curious to know whether the DB dev team is still holding strong or whether there has been a big 'brain drain' in that group.
They don't have the leverage they once did. You HAD to use the Oracle DB. They had you. Now there are options. If they don't treat you right, you can just leave. If you think you are paying too much, you can just leave. If they threaten a compliance audit, you can just shrink your footprint so you are compliant or ... just ... leave. This is what happens when you don't have the leverage you once did.
If you go back years and years to earnings calls. You will hear SC just say, "Customers need this stuff."
Well guess what? They don't need it anymore and they aren't going to take it.
"They have been taken for granted because they have dependencies on oracle db as a central product. That can, and I think, will change."
https://db-engines.com/en/ranking/relational+dbms
already changing
OraDB and MySQL (both owned by Oracle) loosing much ground in favour of PostgreSQL (I have seen this myself in my region) and DB2 (!!!!)
basically customers when they can change they prefer everything but Oracle.
the trend is very clear and maybe going faster than expected by our executives.
The most hated IT brand
Ask any customer
I can't speak for all employees or customers, however I have always strived to make sure that MY customers get quality solutions to their issues as quickly as possible. It works.
Oracle has fvck over enough customers and employees, they don't have a great name nor reputation.
Anybody who believes this please call me asap, I have a few very valuable bridges in Brooklyn to sell you, can't miss oppprtinity
Oracle will not change the way they see their customers. The customers have always been poorly supported and treated. They have been taken for granted because they have dependencies on oracle db as a central product. That can, and I think, will change. The customers will move on to something else and Oracle cannot make that change, to treat their customers with respect.