Has anyone been paid on any assisted upgrades? In my district we were forced to do preorders this way and nobody has seen a single one in commissions.
9 replies (most recent on top)
I did about 7 for the note 8 preorder through the website verizonwireless.com/user. You enter your ecode . I only had to discrep. 1 which fell under a gov. Rep. I recommend keeping a log of the customers you did it for, so you can discrep. Them. It does work tho!!
I refused to do the orders on the website.....not happening....I did every single pre order on my tablet. Verizon can kiss my a-- if they want me to lose money that way.
So you want to get paid for orders that customers did? That’s not going to happen. You guys do everything on your iPads and saying you would get written up if you did the pre order. That didn’t sound fishy to you?
Verizon Wireless needs to investigated for everything that has been going on in stores. Some Reps are not getting payed correctly for transactions from preorders to in store order upgrades n Ga's. And don't get me started on the system issues.
These are the customers that came into the store to do preorders and we processed the upgrades through the website. These are not customers that did everything themselves. Were told we would be written up if processed on the iPads.
Just do it on your iPad with preordering x. They did same thing last year. I even got a email saying they know we didn't get paid
Maybe I am missing something here, but it sounds like you want to be comp'ed on something the customer does themselves.
Assisted upgrade is where it’s done through the Verizon website and we input our sales code. We were being directed to do them this way since it has no impact on ARD. Reps would get in trouble if they did any preorders through pos. Now it looks like Verizon is stealing sales from reps because nobody has seen any of these upgrades in etstaements.
What is a assisted upgrade?