I work at macys and never buy anything. Our product is tired, redundant and predictable..... The same thing every season. If I see another INC tacky tee with a plastic black stripe on the front or shoulder I'm going to scream.
We carry no premium denim. ..buffalo and Levi does not count.
Why can't I go to our Home department and completely furnish a bathroom ?
Why a customer spends 10,000 on furniture and we charge an obnoxious delivery fee and our competition does not.
We do very few stores offer services I.E. food, salon, optical, tailoring, actual bridal.
Why did we dump legendary names Like Marshal Fields and turn them into giant discounters with last act !
Why do we spend millions to shoot, print and send "look books" in the mail that drives very little traffic and Caterers to very few.
Why do we inconvenience our customers with pre sale under the false assumption that it drives sales when they pick up the item.
Why is my Macy's a joke. You have not and will never get what you know you need in your store. Or you'll get it years too late and the customers goes somewhere that has it.
Why do we alienate most of the population by not carrying big and tall or a fashionable line of women sizes in our stores. Not to mention that we put the women sizes in the most obscure places including home, kids and Jr's
Posted by @OYW78MS-bfhh. On point.