How are things running in your club with the drive to cut hours? Morale is way down at my club. Last night there was no closing TL. Most of the time there is no Mid MSS. Our photo lab guys lost 2.5 hrs per shift. We have next to no cashiers in the evening. On some days there are only 6 scheduled the whole day. Then they realize that they need to call people in it ask them to stay late but no one wants to because why help those who love screwing you over.
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I am so aggravated...they need to go ahead and tell us that Marketing is gone. They have taken away so much of our materials, we have nothing much to offer in field anymore. They are going to use us through October to get all the new sign ups, log them into SalesPro so they can send out promotions next year. END OF MARKETING
Been with the company for over 10 years as TL. This is the worst morale has ever been. People don't like coming to work anymore. Good associates who never would have thought of leaving before are leaving. Positions being eliminated while piling more and more responsibility on everyone else. Micro-managed, mistreated, all while telling us to be friendly for the member. If your company doesn't treat its associates right, how do you expect them to be happy to help everyone else? It's a damn shame. I loved this company and was loyal. Use to love coming to work. Not anymore.
My club got rid of the photo lab with our remodel. We don't have a drive to cut our hours but I think it depends on the level of the store and how busy it is. We tend to be super busy but some days we don't have coverage because some people have availability that s---s for most of our cashiers. Everyone wants a M-F, 9-5.
It's getting to the point I don't shop there. Beyond the layoffs leaving a bad taste in my mouth, it's become a hassle.
If I want to serve myself, I'll order it from Amazon and have it shipped to my house in two days. Much less hassle.
As for food, my local cost plus is way cheaper than Sam's or Walmart on food. And it's quicker to get in and out.
Members come 1st but not enough associates to take care of the member. Hours are being cut everywhere turn over is constant. Long term assiciates don't feel appreciated. Upper management is out for the all mighty dollar they don't care about those of us that are actually doing all of the work.