Thread regarding Citigroup Inc. / Citibank / Citi layoffs

Citi Hagerstown Cuts: Customer Service, Customer Relations/Escalation Specialists, Account Managers, UMS

Customer service, customer relations aka escalation specialist aka account managers and their UMS were cut. They've been telling us for months our jobs were safe.

Not sure why they cut us when CRT was always busy. Yet they moved all of the customer service teams to different departments. Customer service for co brands is pretty much non-existent in Hagerstown.

We have Jill and our vendors who don't know back sh-- about the products to thank for that.

Big mistake on Citi's part.

They'll regret it for sure!!!

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Post ID: @Pzn7htw

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This is true - Hagerstown has been fairly hard, layoffs galore. You may want to check out Glassdoor as it's full of stores about this.

People were furious.

Post ID: @Pzn7htw-2cvf

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