So his email lays out pretty clearly his passion is in home care. Guess that means all of us telephonic folks are about to be thrown on the trash heap.
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In home care is telephonic, until he states otherwise there is no reason to assume telephonic care management is on the chopping block.
OMG, the melodrama is so over the top! I can't even
On the contrary. In Home care as opposed to hospital care and the name Humana at HOME should be a clue.