Since the layoffs in 2015, they have been stretching some team members to their very limits while firing others to save on labor. One person can't do the jobs of five people well.
This is what annoys me the most, and it keeps happening. People get fired or laid off and their work is just automatically dumped on those left. Stores are falling apart because of this and are also getting bad reputation with customers. And yet it keeps happening over and over again. I was hoping something would change with Amazon, but I guess I was too optimistic...