"McDonald began the journey in Austin at IBM’s design centre. He said that he: ' hired a team of design experts from Phil Gilberts organisation and asked that they only be people who are Gen X or Millenials because I wanted to design it for the future buyers and future users.'"
How is this not a blatant admission of age discrimination!? I mean what if he had stipulated to only hire men, then that would be gender discrimination. I mean, enough already.
https://www.enterprisetimes.co.uk/2017/11/30/taking-a-sledgehammer-to-the-ibm-service-model/