Thread regarding Lowe's Cos. layoffs

More call buttons anyone?

so did any other stores' SM run around last week testing each call button and order more to put up additional locations all in the name of providing better customer service?

So they want to add even more f'ing call buttons yet don't hire enough people to actually cover the areas. One person can't answer 4 buttons all going off at the same time.

They think the EOS scores were low this year, just wait until every associate gets bunt out from those stupid buttons going off all the time with no backup, no additional associates, nothing.

Yet they want call button response times to be shorter? Can't wait to see all of those time outs on the response report.

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Post ID: @OP+R9ho7bl

2 replies (most recent on top)

they" test" the buttons alot so it brings down the average time to answer number they have been doing that since DMs got the boot cause no one to answer them anymore.

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Post ID: @kosy+R9ho7bl

First time hearing this

So Cal

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Post ID: @sqr+R9ho7bl

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