@RCLPuss-1hhh I hope you tell your member you are not giving perfect service because you don't give a crap. So what happened to your moral code?
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A lot of folks are disappointed on my team. I am not planning to stay here until April. Hoping to find a job soon. In the meantime I will ride it out and play their game. One pay day at a time. I will not be giving any perfect Service or trying to exceed any metrics- those days are over for me!
Dammit. I wanted one so bad too.