Anyone know anything.
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@RMJF0Qn-2hcb - I could not have explained it better myself. The actions of these so called Leaders and non-visionaries put all of us in jeopardy. It’s been a domino effect throughout the company. It is bound to happen again with those bobble heads still in charge. I am not sure it’s worth sticking around for round 2, 3 or 4.
Any update on Estimatics? I heard that they were to find out this week?
After the delay in recent announcement, the new model now looks like a nearly 40-50% reduction in proximity estimators. Word should hit all areas soon.
Thanks for the explanation of CDE. Unfortunately, sounds similar to a couple of other ill-fated attempts that I lived through. The execs were always willing to pay exorbitant amounts for the next "silver bullet". Never mind that we've always had the resources to make changes, just no knowledgeable management to help. What could be simpler than organizing around the data and processes, right? Sorry you're all going thru this. What a shame.
CDE = Customer Driven Evolution. It was a failed attempt to reorganize State Farm Systems. The business and systems colluded on a multi-billion dollar boondoggle that involved all of the following and more:
1) Rearranging Systems Departments
2) Rearranging the management and reporting structure
3) Changing the Software Development Life-Cycle
4) Changing many of the underlying Systems technologies
5) Standing up a brand new customer-facing platform
6) Removing Business Analysis and Replacing it with... God knows what. I'm still trying to figure it out.
7) Physically modifying Corporate South to get rid of desks and replace them with impromptu work areas
8) Inviting consultants from all of the world... so many of them that the fire department had to routinely check to make sure we weren't over occupancy
9) Infesting Corporate South with bedbugs
In short, they rearranged Everything in Systems, spent huge amounts of money, made Systems bigger and less effective, and then decided to tear it all down. Most every analyst in Systems recognized it as sheer lunacy.
I'm a Systems retiree. Would someone explain what CDE is? I've been retired 19 years and am obviously way behind. Thanks.
I'll take "Improper Use of the Word Nihilism" for 400, Alex.
I mean, say what you want about the tenets of National Socialism, Dude, at least it's an ethos.
No, the issue is with leadership. Not analysts.
Let me be clear: there are issues with analysts, as there are with all classes of employees in every organization. But this downsizing has nothing to do with analyst issues, and everything to do with leadership's race to a bottom line on a balance sheet. There is zero about this re-org that is targeted at the performance or capabilities of analysts or anyone else. It's all about cost reduction, not improving efficiency or maximizing capability or anything else.
Yes, the issue is with leadership and analysts. I suppose that is why they are "weeding" at all levels of management. Nihilism is the highest form of narcissism and its disappointing. Then again, what do you expect from an anonymous forums board.
I hope State Farm turns this around, restructures an antiquated culture and makes a comeback and I believe in this process to get younger and outside perspectives. Good luck.
I feel horrible for everyone that has been impacted by this layoff. I am married to a person that worked long hours, even when on vacation checked email and basically gave entire life to a company who in the end didn’t respect the dedication. Spouse has elected to take voluntary severance but after twenty years feels a loss. Every policy we have will be moved to another company. As a business owner I am a firm believer in loyalty. Personally I am happy that I won’t have to have a spouse that can’t enjoy a day off or vacation without worrying about work. That stupid State Farm slogan of like a good neighbor is offensive. They have taken people that have worked their asses of for years and discarded them and I have zero respect.
Me moving my business to our competitors has nothing to do with whatever animosity I feel toward State Farm: I'm doing it because I simply don't trust the company to properly handle a claim. Our leaders have done way too much damage to Claims and they are in the process of doing more.
Nor do I want more innocent people to suffer.
I would like the people responsible for CDE held accountable, and I also understand that's not going to happen. However, it must be acknowledged that the analysts have in general lost faith in leadership and I don't see that ship righting as long as those people are in charge.
As far as proprietary info goes, I personally haven't shared any. But if State Farm didn't want a leaky ship they probably shouldn't have punched a bunch of holes in it.
Bad applies didn't get weeded out. A huge scythe raked through the orchard and culled all sorts of apples -- some good, some bad, most average, as it would be in any culling where the quality of the apple was not part of the criteria.
Yes, the issue is the leadership. But you go ahead and keep defending them.
Best to keep discussion to layoffs/termination issues. No matter the situation we all want to see State Farm succeeding for the sake of the customers, employees and retirees. Poor leadership and unethical people will find the door eventually. Respect company proprietary info.
Totally agree with @RMJF0Qn-1lgn. Glad to see some of the bad apples getting weeded out.
I don't understand the last two statements here. I am guessing both of you work at State Farm but you want the company to fold and hurt more people? I do not think the issue is with "spineless leadership".
+1 to the previous post. Screw State Farm.
Competitors keep giggling. You'll be getting my business shortly.
re: RMJF0Qn-1pdw being baffled as to why this would be an appropriate channel for this -- It is because State Farm leadership has treated its employees so poorly during this bungled restructuring that the employees are returning the favor. We would love to see our competitors outperform State Farm and take their market share away so our spineless board of directors might finally give our failing CEO the boot! Go for the jugular Geico and Progressive! This is your chance. State Farm is dying a slow but sure death. We will not be number one much longer. We lost almost 150,000 auto policies alone in the 1st month of 2018!!!
I'm baffled why this would be the appropriate channel to talk about this? As an employee of another insurance company, I'm giggling with the amount of competitor information I'm getting.
I would figure they decided it is more cost effective to write an estimate from pictures when needed instead of on every car.
A blanket approach like that doesn't make sense...especially for subrogation purposes.
We haven't been informed of this in claims yet. It doesn't make sense to not have an estimate. The first thing other carriers want when it's a total loss with sub potential is an estimate. With the money State Farm has been losing, they really can't afford for us to lose sub recovery money. Most policy holders want to know what the damage is as well not just what the car is worth
Is this enterprise wide? It will hurt our sub potential against other carriers to not have estimates. Not surprised though.
I'm going to go buy a 2009 junker for 500 bucks and ram it into a tree.
2009 and older. Has nothing to do with air bag recall. Has to do with less employees. Ecomically most but not all 2009 and older cars with deployment would be a tl.
Why just 2009 or is it 2009 and older? Is it because of the airbag recall? Seems like a broad statement to total them all.
They just dropped another bomb on proximity estimators yesterday. Any 2009 vehicle with air bag deployment from an accident is an automatic total loss and is settled without any inspection by an estimator to write an estimate or complete a condition report. I guess every vehicle is rated average, so the person with a nice car will get screwed and the person with a piece of junk with prior damage all over will cash in. This place is going down hard.
Look at your management structure after these recent cuts. If you lost 25% of your section managers, then anticipate 25-30% cuts of proximity estimators......probably even more since they are adding approx 3,000 independents to the estimating ID database for AWC, in-office and proximity.