Thread regarding Humana Inc. layoffs

We become more marketable once we acquire Kindred. It gives us a vantage point over other health insurance companies wanting to be bought out.

You’re right. Impossible to tell what’s really happening with Humana.

Yes, but it seems split, acquiring and selling...oh, well...it’s the chess game of business

Humana and an investment group are trying to buy Kindred. It is not a done deal yet . It has been reported many times recently Humana wants to be acquired. Remember Aetna ?

Op, why would humana be bought out when they just bought kindred? Why would a company use humana as the middle man to acquire what we did with kindred, just to turn around to buy them both?

Evaluations were done by your current coach. Call quality, you’re scores, you’re metrics, attendance, understanding, comprehension, all were graded on a point based scale. So you ask, well I just moved to a new team and the coach really doesn’t know me. You’re new coach has all of your info from the previous coach. Most coaches have new Coms. So it isn’t like we are getting off any easier. Many will lose their jobs when this happens. Those that do make it will breathe a sigh of relief. However believe me when I tell you, this isn’t the last cut. There will be at least one more but more than likely 2. Humana is being bought out, hence the reasoning for the board meeting to revamp the stock option. Seeing as how all of the evaluations where turned in mid last week. I would suspect it may take a few weeks to put this all together. The 18th that everyone keeps speaking of does not seem feasible. Good luck to all. As I stated in my first comment, I wish everyone the best.

-op-

Hcmss, there's a post in another thread that says your prior coach did your evsl prior to reteaming

OP, HCMSS underwent reteaming in December. This was role wide with nearly no one left with their original coach. How does this play into coach assessments? They have barely had a chance to get to know us. Unless HCMSS role will also be cut?

Thank you for your post OP. A lot of us appreciate and respect you for sharing what you know. Some of us are on teams with good coaches, others not so much. I would rather be prepared. Good luck to all.

@RdRcCpZ-1mhv Humana has obviously been a poster child for truth and transparency. You should believe them and not me. I will assume these assessments I have been doing are just there to misdirect.

Oddly enough, my coach has been nicer and more interactive than usual. That in itself makes me think something is up. Seems like she’s trying to overcompensate.

I am concerned about those of us who were re-teamed after the last 2 RIFs. I have been with my new coach only a short time. How can I be fairly evaluated? My numbers are good but what else does my coach know about me? I think this signals the end of me. My coach adores her original team members.

Does anyone know if SNP will be affected?

So I have had a bunch of questions and remarks for my original message. I do not know the exact date. It may be this week or the first of February. I do not know an exact number for each department. I can tell you without a doubt, EVERYONE was evaluated in the last two weeks. It IS NOT the year review going on. NO the cuts or reviews were not done by an outside firm. It was done by your coach and the Coms. I didn’t inform you to scare you, to Start pandemonium or anything like that. I just felt people need to know the truth. It is t something any coach wanted to do. And trust me, we are worried about our jobs as well. I don’t have any more info than what I have said. The evaluation I was asked to do was the end of the line for me. I have no control over what happens after this. They gave us a job to do, I did it as fair as I could. You think I like being in this position? People have husbands, children, grandchildren. These are families that are going to be rocked. Maybe even my own. Cuts are coming. Yes certain departments are being done away with.as far as saying oh it’s this department or that department I can’t say for sure. If I speculate, that’s not the TRUTH. The things I have said are all I know 100% to be accurate. Some may choose to not believe this. That’s ok. You can’t please everyone in life. I am in no way happy about any of this. We are all in the medical field. We are a family. I just felt it my responsibility to open up to you, my extended family as I would my very own. Luckily we chose a field of work that will always have a need. Maybe not for Humana but Humana is no the only place in the world. People will be angry, they will be hurt, they will worry for their families well being. I pray for all of us. I ask god for strength and courage. I like many may be let go as well. But no chance in hell will I let Humana stop me from supporting my family. I will pull my big girl pants up and continue working towards the end goal.

There are multiple factors that go into RIFs. Coaches, COMs and Directors do an assessment on their direct reports. The assessments are complicated and very fair. HR makes the decisions on who goes. They also make the decision on when it happens, that is why the specific date of when this will happen has not been given. We have been told sometime at beginning of Feb. it is hard for everyone because as a coach is doing your review they are also having one done on them too, same for COMs. We don’t want to lose anyone, it is a very difficult situation. Any area that is being shut down does not need the assessment but if there are even 5 roles left the assessment must be done to be fair. If you are someone who comes to work and just does the bare minimum of your role you might seriously want to get your resume together. The people who will still be here after the RIF will be the best of the best. The cuts will be deep this time.

End of year reviews are due by end of the month. Coaches are busy every January getting those meetings in and writing and releasing reviews

So Phcs aren’t having reviews done this month? My coach hasn’t done a review of me this month. Also, I had my year end review and it wasn’t as thorough as the ones from previous years.

@adu... We have been told after every layoff that an outside firm made the selections. What you are saying in your post is that we've been lied to. It is not true that outsiders are to blame and the final selections were made internally after review by coaches, COMs, and Directors. Do I understand you correctly?

Thanks, OP "Truth". You just explained why my annual review was suddenly moved up to an earlier date this month than originally scheduled. I knew something was wrong. It also confirms my suspicions about why the care plan launch for PHCs was postponed, and why PHCs were given conflicting explanations for the postponement, and why there are no PHC call reviews scheduled this month, and why PHCs were directed to move as many members as possible to nurses this month... Even the most positive of you people on this site can't dismiss all the huge red warning flags flapping right under your noses.

Op, another thread details info, but not date, other threads say layoffs early February...has that date changed to be this week?

@RdRcCpZ-mzq MF sAID many things. Except for the RN's let go last year, everyone was let go based on an assessment done by their manager. Boston Consulting may have provided the assessment but your manager did the assessment. It's right here on this site... Everything you want to know is on the Layoff. There is no conspiracy here. The company needed to lay people off and to select those people they used an assessment. The manager used the assessment and there we have it.... If you were laid off it does not mean you were not doing a good job, it means your job has gone away. The people who did the bad job have all slid off to other jobs. Not that it matter much now, my guess is we will all be out of work soon. Good luck to any Rn's who got s---ered into working for Humana, I'm going back to hospital work at least that's secure.

From an hr website:

Multiple Criteria Ranking

Although all of the above methods can be equally effective when planned carefully, it has been argued that perhaps the most effective method of selection is using a combination of all the criteria previously discussed. Below is a sample of the ranking criteria used by some organizations that have implemented selection policies that are based on multiple criteria such as seniority, skill, and performance considerations.

Employee’s promotability and attitude

Employee’s skills, abilities, knowledge, and versatility

Employee’s education and experience levels

Employee’s quantity and quality of work

Employee’s attendance history

Employee’s tenure within the company

You sound like someone who knows quite a bit more than the rest of us. I am a former employee who was “let go” the last time all of this was going on. For no reason might I add. My numbers were great, my calls were great, I helped out whenever needed. There is one thing about me, I have a knack for paying attention to the way people word things, the punctuation they use, their tact in getting the point across. I had a coach that wrote very similar to you. The whole I’m greater than though was always evident in her writing. You moved on to a different position, and I think even moved up again since then if I recall. I’m sure your looks are helping you along the way as well. So mind telling all of us the whole truth about what’s going on? Who is getting cut and what you all based your decisions off of? I’m sure there was something you heard behind closed doors at the big meeting you all had at that fancy hotel in Florida not to long ago. So Miss _ _ _ _ _ _ care to share!

if You are in a program that they just started up, you are safe. The new programs were installed to alleviate the financial bleeding. Humana is trying to merge. You cannot go to the table losing the kind of money they were. A few years ago things were fantastic. The numbers were great. In comes a new CHIEF and he blew it all up. This is a vicious cycle unfortunately. Humana will scale down to the bare minimum. The numbers will build back up and in 2-3 years they will be hiring at a frantic pace again. Unless they are merged with wal-mart. Then god help us all.

MF sAid in a town hall last year an outside consulting firm in Boston was used to select the laid off people, Humana had nothing to do with the selection process

@RdRcCpZ-nug There has not been an outside firm doing these in the past 18 months. Not sure where you got that idea. They use an HR approved assessment called a point in time assessment. It includes your productivity, attitude, ability to adapt to change, team work, documentation. The results are reviewed by the COM and then the Director before being sent to HR. HR make sure that vulnerable groups are not impacted unfairly. It's not perfect but it beats the alternatives. If one coach scores lower overall the COM will pick that out. If a COM team scores lower the director will pick that out. Many of these are sent back to the coach to be redone. My com has spent a lot of time going through these. You can't just score someone low because you don't like them, you have to have valid reasons based on the questions. Nobody is willing to cheat on these because they put themselves at risk if they get caught looking after favorites or picking on people.

They rank on a lot of different things. contribution is a big factor. . do you help your fellow teammates ect. . Performance is big but don't let that kid you.. some of the top performers were let go the last two rounds including coaches that had top performing teams.. trust me..it will drive you crazy to try to figure out "why".. Just accept it.. that is all you can do!!!

We were told mgmt was busy focusing on year end reviews the past two weeks. Wonder if that has anything to do with the "point system" stuff OP mentioned.

@truth....any idea on stays for hcmss ?

Yikes. That does not sound good at all. Either way I hope they just tell us soon. I want to know whether I need to get busy staying or busy leaving.

PHC

@erd- can you say what role you are? That’s not a good sign, I would think...

I haven’t noticed anything different from our coach except that our weekly team meetings were canceled indefinitely with no explanation.

I appreciate you sharing, OP. I don’t envy the situations the coaches are in, actually we are all in the midst of a very tough situation. Thanks for the insight.

Strange, I did notice that about our coach. What are we being ranked on? I would assume performance, attitude, adjustability? How many are being let go from each team? This seems different from the prior layoffs where an outside firm did the culling. As an hcmss who just started the care planning process, our numbers are a bit lower, is that going to impact us?

So first thanks OP. Second I have noticed. Third, can you confirm what’s been stated that all PHCs will be let go?

So we are ranked on our teams strongest to the weakest.