so much wrong and it just gets worse...
No work life balance
Nearly impossible to get time off, many departments have mandatory overtime (Oh, but we're not allowed to call it that, it's "non optional")
An atmosphere filled with nepotism, gossip and backstabbing
Bad managers are allowed to create an unbearable atmosphere for employees
Metrics are unobtainable if you want to do the job right and properly help the customer (or even avoid getting State Farm sued)
"Stabilization" means that good employees can't promote of of the crappy ILR and Express jobs and they hire from the outside for actual claims roles
With little or no notice they shut down entire departments and reassign those employees to roles regardless as to if they want to work in that role or location, so many demotions of good people
First all the field offices closed, now they are closing all the operations centers.
When an operations center closes, everyone in that building has to reapply for a job, even if it's the job they already have (which may be across the country)
50% of the secretaries are about to be laid off, those who will have jobs have to go where they are told even if it's across the country
Long time section managers are being reassigned (again sometimes across the country) or just let go, they have no choice/say in the matter
Some of the team managers think they are safe, but rumor is, they are next.
If you don't want to work in a hellhole (Phoenix, Dallas, Atlanta or Bloomington) you won't have a job in the next few years.
I don't know a single person who isn't scared/angry/stressed out or unhappy