If you think you all will be OK for Tech Sales you are gravely mistaken. We are moving “FULL SPEED” towards a self-service model and all indications confirm that, very soon, we’ll be selling just like Amazon or Google… We are ramping up all efforts in developing this further, we are letting people demo products, research, add/remove features, test at scale, etc.
The old mantra that had the customer in the center of everything is not applicable any more – Ginni is pushing for this and she’s all in. Yet, a lot of our products and services are not compatible with this model and do require a heavy human touch – even the competition is ramping up the ‘human’ component, so I am convinced that cuts to sales (and architecture for that matter) will severely hurt us, the process of losing the marketshare will accelerate.