AND SF SERVICE S---S TOO
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There was an error in an earlier post. Insurance companies are exempt from anti trust in rates. We electronically trade rate manuals . Once a rate is approved, it is Open to the public for inspection .
You are correct.
And notice that the person who made that claim simultaneously accused another poster of being 100% wrong.
There was an error in an earlier post. Insurance companies are exempt from anti trust in rates. We electronically trade rate manuals . Once a rate is approved, it is Open to the public for inspection . Underwriting rules are different. They are trade secret
@1pvs you sound legit. And I hope you are right.
If Agency is such an easy gravy train, stop complaining about life on the inside and go get an Agency.
Who even says that besides a shill?
No one. Except maybe someone who realizes such a statement gets attention and who wants a reaction because they live a small, shallow life.
I've thoroughly researched SF rates and they're amazingly good compared to the competition
Who even says that besides a shill? No other explanation.
I've thoroughly researched SF rates and they're amazingly good compared to the competition
Agents doing customer facing? When? When we or anyone walks into my agent's office, the agent runs and hides to her office and closes the door. Anytime we have questions, we deal with the office help since the agent doesn't want to be available for auto or homeowner insurance questions.
Has anyone heard on what’s happening the Defined Benefit? With all these cuts the hammer going to drop, everyone in my unit is wondering why it’s gotten this bad
They can drop rates but with all the mistakes they keep allowing in claims the losses will continue! How can SF stay afloat with all the EC payouts! Get what you pay for- cut the experience and hiring twinks and pay them pennies. All you saved get used to pay for their mistakes! Solid Business Plan! What a mess! Disgraceful!
Also think about the way customers are being treated-1 bad customer experience is shared with hundreds. Do the math! Nowhere to go but Down! Next stop #2
Yeah, I know you’ll call me a troll for not toeing your line, but it’s real.
Yours was not a troll post. People get called trolls on this forum for BEING trolls. In case you haven't noticed, there are guys (well, one guy in particular as far as I can tell) who likes telling everyone they deserve to get fired, that they are dead weight, that State Farm fired all the right people, and about 100 other things designed just to piss people off. That's what gets someone called a troll.
Your post might get you called a shill since you have a financial interest in the company and are pretty much toeing the company line, but I think most people will take your information at face value, as a data point from a single agent.
Rates have always been cyclical, and still are. What you don’t see in your cubicle or on this forum is actual, one on one customer feedback. Agents see that every single day, and we see the trend in real time; not a year later when the reports come out. We are starting to trend back the right way again. Since the beginning of this year, my Agency is growing auto policies again. Some competitors who took losses to gain market share are now taking their necessary rate increases. In the past week, I have soundly thrashed the rates a new client had at Auto Owners Insurance. I picked up 8 policies from a 40 year AAA policyholder, and I brought back two people who defected last year to Allstate and Farmers.
The market has changed to be price driven more than ever before. But it’s a lot like people wanting to bring back high paying, union manufacturing jobs (while they shop for cheap foreign goods at Walmart). When our price is better, or even close, they still choose us because a State Farm agency provides something nobody else does any more.....the ability to walk in, call, email, or text the same person every time you have an insurance issue or question. Customers don’t get that from other companies, or even from State Farm Claims. They will and do pay marginally more for that.
Yeah, I know you’ll call me a troll for not toeing your line, but it’s real. I’m a two decade agent who was a one decade claim rep in a service center. Yeah, we have our problems, but eliminating some positions that never face a customer and no longer make any actual decisions is not one of them.
Maybe, but if you are truly honest with yourself, with the exception of all claims people who are truly client facing, agents are the only customers the rest of the employees in this company have.
Agents are useless lol how long is that gravy train going to continue to last?
OK, I feel compelled to throw In my two cents worth on the rate issue, has everyone forgotten about CRI (Customer Rating Index) ? Your individual rate is based on hundreds of factors including credit, prior losses, the color of your wife’s panties etc. In all reality there is no standard rate anymore just each clients individual rate. Try explaining that to a policyholder. That in my opinion was the start of the problem, I am not sure we as a company have ever gotten that right. Full disclosure I am a agent.
Ok Whoopie here we go.
Whoopie? Is that some sort of insult? If so, you clearly need some help. Check out urban dictionary or something.
Here's an article that shows how State Farm compares on price in every State as of November of last year. It's not pretty in most states.
https://www.insurance.com/auto-insurance/car-insurance-comparison-quotes/cheapest-auto-insurance-companies-by-state
/You mention historically high which is not accurate-rates we’re much higher in early 2000 years than 2016. /
The rate increase was the highest in 14 years. Historically high? Who knows. Irrelevant in my mind.
/An insurance company does not have access to any other companies rates-that violates anti-trust provision-so comparisons are anecdotal at best. /
This is easily searchable on Google. If I can get the rates at Geico, so can State Farm. They may not have the rates before they are published but again, that kind of hair splitting is irrelevant.
/Your posts are are consistent in that you are wrong 100% of the time/
Your posts are consistent in that you're being paid to make them.
My auto rates just went up.... BOOYA!
This is why I am switching to GEICO.
I am sorry you you don’t see this as good news for any of those people.
I honestly don't think it matters, if revenues go down commensurately.
As far as you being sorry, I can't imagine anyone caring. Except maybe you.... which is doubtful.
Darn, I was happy with a 4% decrease until I read 13%-must be my kids fault!
My auto renewal just drop 13% for the six months. Boo Yah!
Ok Whoopie here we go. These rates are less than last year’s , duh! You mention historically high which is not accurate-rates we’re much higher in early 2000 years than 2016. An insurance company does not have access to any other companies rates-that violates anti-trust provision-so comparisons are anecdotal at best. Rate filings are made on a state by state basis over a year or more-that is why these states have been mentioned. Based on what I am reading I believe there will be more states as filings are made in the future. It looks like a pattern. The fact is, SF I is lowering rates which is good for customers, agents and employees. I am sorry you you don’t see this as good news for any of those people.
It honestly doesn't matter if they are raising or lowering rates. They are killing the company either way.
I mean, there is no way they can predict the results of this re-org on revenue, especially given their horrible track record.
Ok Whoopie here we go. These rates are less than last year’s , duh! You mention historically high which is not accurate-rates we’re much higher in early 2000 years than 2016. An insurance company does not have access to any other companies rates-that violates anti-trust provision-so comparisons are anecdotal at best. Your posts are are consistent in that you are wrong 100% of the time. Even a blind dog can find a bone now and then-except you Whoopie. The fact is, SF I is lowering rates which is good for customers, agents and employees but probably not you.
GEICO still slaughters State Farm on price in most of the country. That's also pretty easy to look up. And with the way State Farm has been handling claims, it's only a matter of time before it's customer service numbers drop. Right now they are living on their reputation, which Tipsord is busy killing.
A quick google shows rate decreases in IL, TX, CO, OH and AZ. Those are all within the last 60days according to articles on google.
And how does this compare to the historically high rates that State Farm set up in Auto in 2016?
How do these rates compare to their main competitors in each of those States?
Why no mention of the other states?
Big whoop is right. Like, who gives a crap.
A quick google shows rate decreases in IL, TX, CO, OH and AZ. Those are all within the last 60days according to articles on google. I don’t know but would believe this is a trend and it will occur in other states as future rate filings are made. That is a big whoop. Good news for SF customers, agents and existing and future employees.
State Farm rates are going down in like 2 states. Big whoop.
In most states it continues to be a crap fest.
It's true that expenses are going down because State Farm is laying off people in mass quantity.
But please understand that the executive team responsible for these cuts has been responsible for one inept re-org after another and each has resulted in lost policies.
So in no way can we count on reduced expenses to equal reduced rates.
Just shows how weak State Farm is in the industry. No way would I trust them these days, given how they've mangled claims.
Yep, it's true. I looked it up on Google. Rates in most states will continue to be much higher than their major competitor's, in most lines of business.