Google announced Duplex and it responds like you and me.
Rewind to 2012: we saw Jeopardy; Google was all about search and maps. Fast-forward to 2018, surprise, yet another company is about to eat from IBM's buffet of strategic initiatives.
Google population 60000. IBM population 380000.
IBM spent five long years to turf its hardware, out "redundant" resources, hide under the radar of governmental-contracts by hiring young talent to sustain headcount for less, all in the name of five strategic initiatives from Ginni.
Google's presentation about Duplex is a crisp comprehensible delivery that resonates in the kitchens of our great country. Let this serve as a model for IBM to emulate and explain to its shareholders what it has done for five long years?
What the public sees today is the carcass strewn path where Ginni and Co have been, and it reeks of the stench of putrid dreams and shattered lives. The stakeholders are beholden with percentage magic and hocus-pocus-focus on the enterprise-customer. Ford's Model-T was a complex assembly of thousands of parts yet the public got it the moment they set their eyes on it - nothing should be so shrouded in mystery that it cannot be explained on the back of an envelope.
IBM management - it is time to pay the piper. There's close to a billion pieces of you wanting to know what you accomplished with our money.