Thread regarding Oracle Corp. layoffs

“Can't count the number of times they steal subordinate's ideas and claim them as their own”

First I am hearing of this. That is crazy. Maybe HR needs to be made aware of the all the issues here.

I think the overwhelming feeling is that CB and her team want to do all the conferences they can so they can further their social branding to line up their next jobs. If only the things they talked and posted on social media they could apply here. All talk no action.

CB promoting JB into the new M5 Customer Success Sales role just rounds out her leadership team full of self promoting clowns.

Worst leadership I've ever seen. How CB has flown under the radar is incredible. All show and no value. Hates to interact with customers so she transformed the CSM org of OMC into a mess of stooges. The rest of her leadership team is full of self-serving, self-promoting fools. Do as I say but not as I do to ensure they get all the credit with next to no real effort. CB's mantra is if they don't like it here they can leave. No sense of loyalty or appreciation for those that work hard and help them look better. Sadly, some of her leaders are even worse. Can't count the number of times they steal subordinate's ideas and claim them as their own. Most wretched group of fools anyone could follow into battle. Get out! So many better opportunities out there where you can watch the ship go down rather than have to go down with the ship.

RB recently received this promotion and not sure he can handle a task of this size and change. If we are passing out grades he is failing miserably in the HUBs. It’s been told the managers across all the locations share and try to figure out this puzzle. The conclusion they all can agree on is the lack of leadership and direction. This is a sinking ship where the captain already aborted his crew. So much for sticking with the ship and crew. His focus is self promotion.

Jobs are real to help sell Advanced Services to existing and new customers. Most Of the CSMs believe it will be difficult to sell something which was previously free to customers.

Not to spam the discussions with dupe questions but I did not see this post before I asked on another thread if the job postings for BUR Customer Success “Staff Sales Consultant” are for real.

Sounds like that is a “no” if that biz is trying to increase attrition......?

The rumor for the Platinum division is they need to find homes for about 50% of the staff. Their headcount goals to “effectively” run the Platinum offering is 10 managers with a 10 to 12 CSM to manager ratio. Multiple versions of spreadsheets exist with where staff may be interested in moving to. When several top ranked staff all chose to be considered for a Enterprise type role, RB sent emails and called managers to try to convince them to keep them in Platinum. Basically not wanting them to go where they want and have voices. So much for employee success and opportunity.

So imagine if Platinum is 50% reduction, what does that mean for us in the Advanced Services model???!!!

This is the worst Customer Success leadership Oracle has ever had!!

This post is right on point with the current vibe in NA Customer Success. The only people getting opportunity is those originally OMC. The rest of us are treated terribly and like we don’t matter or have any good ideas for the new model. CB and team don’t care if people leave because they need less headcount anyway in the end...so much for employee success which is really a joke. Whenever CB or any of her leaders talk about how they care about us on All Hands Calls, I look around and see multiple people rolling their eyes. This org is not one to emulate. MH and CR would not be very proud if they only knew what kind of environment CB was building internally.

Yeah, be careful what you say if you respond to any surveys.

DO NOT respond to surveys with anything that could be construed as critical. You will be marked. They are not anonymous otherwise you would not get your own personal link.

Our HUB “leader” came into our office and couldn’t take the time to have a lunch or have a standup with his staff. So much for showing how he cares about the team, morale or guiding us through these changes. CB is at least trying to to give us direction and does a good job at being inspirational. Too bad her manager beneath her lacks the skills and awareness to do the same for his team.

A shout out to finish the employee survey. Ok folks, this is your time to be heard. Hurry up the deadline is approaching.

Why bother?

My group had a 25% response rate to the last survey I participated in. They were way ahead of me there.

Why bother.