Unfortunately the execution was absolutely horrible and it was ahead of its time. I’ve made posts before explaining exactly why iPads weren’t compatible with sears. In a nutshell it’s due to the fact that the core systems sears’ infrastructure is built around are ancient and they bottleneck the capability of the app running on the iPad pretty heavily. However the same idea is working out extremely well in companies with more up to date technology.
If I remember correctly sears was one of the very first, if not the first big company to attempt this.