If you want security in call center work, get to a BGCO center. That’ll entail moving to Maryland, Atlanta, or Salt Lake City, but they will be the last centers standing. Everything else is just quicksand.
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BGCOis not safe from the 10 billion dollar cuts over the next 4 years. Of course, consumer customer sercice centers will be eliminated first... but it is only a matter of time for BGCO.
Someone wrote in another post that BGCO will never be outsourced.. this is simply not true. More then 50% of calls are taken by vendors who make $10 or less an hr.
Columbus Ohio has one too