Did any others receive an email from corporate on Friday (May 25th) about restricting the manual in-put of manufacturer coupons?
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Fuzzy math everyone does it
Price mod for a store coupon will just put the markdown in a different line and maybe eventually put the coupon loss back in line. Again, goes back to corporate fixing the coupon problem.
It amazes me how corporate wants us to do one thing and at regional level they make you do something else. Ex: coupons, E.B. On milk, pre boh( entire store, Corp says only a quadrant a week ) Corp says stop printing up extra papers for IAR’s, LP still makes you print them and wants you to now start working you boh modification report. Wake up Rhode Island!!!! Your RM’S are not following your directions!
Believe me, I know it is totally against prior LP procedures to do modifications for this purpose. We were instructed to do it only when it is a CVS coupon that does apply to the purchase bit is being rejected for inaccurate reasons. This happens frquently. I've already seen a big spike in modified when doing weekly CAR.
The entire coupon situation is out of hand in our stores to begin with. I have NEVER seen coupon being used and exploited as they are in CVS.
Yes,
It's due to people just forcing in coupons that won't apply, then we send it back for reimbursement and we weren't getting anything. Hitting MCP and making the system think we made more than we did.
Thats a huge LP nono and will get your staff in trouble if they are price modifying everything. Say hello to SRAs
We were informed about three weeks ago that we are no longer to override rejected coupons. Instead, we were instructed to perform a "price modification" to reflect the coupon savings. For example, if an item is $5.99 and a $1 coupon is rejected, we were told to void the item and modify it to $4.99.
Nope nothing here
This is great. Negative surveys to come.