Thread regarding Sears layoffs

This is not unique to closing stores

Worked in the backroom for 8 years until store closed earlier this year. Kept noticing that we were getting more and more third-rate, no-name crap and less and less of the higher-quality stuff on our trucks as time went on. Our CRC pallets had to be shipped out more frequently towards the end compared to when I first started because of the third-rate crap we were selling, even by Made in China standards. Lots of Craftsman power tools with burnt up motors or Kenmore small appliances that caught fire the first use. Tool barrel filled up as soon as we shipped the other once to CRC. Lots of air conditioners and chest freezers too. The materials used in apparel products kept getting thinner and thinner.

Judging by this, all stores should be closed right now. This is simply the new Sears reality. Is there a single store where this is not the case? I honestly doubt it.

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Post ID: @OP+U7h1zCT

13 replies (most recent on top)

2 people not having problems doesn't mean Samsung makes a good appliance. There's plenty of bad reports to counter you 2.

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Post ID: @2sgn+U7h1zCT

I love each time I go to Kmart and see the different off-brands of Toilet paper they were able to acquire from probably some shady sources. (Protip: The 'Harmony' Soft and Strong is as soft as a sheet of sandpaper, but it does the job!).

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Post ID: @2vvq+U7h1zCT

Thumbs up for Samsung here too.

As for speedqueen, the 2018 models are junk. They were negotiating with Eddie last year when we dropped whirlpool and almost ended up at sears.

Also they use a ton of water so if you live out west forget about it unless you’re on a well and they beat the piss out of your clothes (unless all you wear is denim)

Read more about the fall of Speedqueen here:

https://thewirecutter.com/blog/speed-queen-washer/

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Post ID: @2chj+U7h1zCT

I own two Samsung frontloaders, a washer and a dryer. They are 8 years old, have never had a problem. I have had to clean some lint out of a line in the bottom of the washer about every 24 months. They both get used almost every day. On weekends they run 6-8 hours each.

Not sure why you guys are badmouthing Samsung so much.

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Post ID: @2ulx+U7h1zCT

Electrolux makes some pretty nice appliances sold under that name (and some junk sold under other names.)

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Post ID: @1cmw+U7h1zCT

Thank you. I will look for the Speed Queen. So many products from LG and other brands that I am only now becoming familiar with but quite frankly do not trust.

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Post ID: @1ynl+U7h1zCT

@1nbu Speed Queen has the only washers/dryers still designed to last.

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Post ID: @1cji+U7h1zCT

@qui, you seem to really know your appliances. Which washer & dryer would you recommend today? Not high end but "regular" and lasts.

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Post ID: @1nbu+U7h1zCT

One thing that I see coming back more and more often is the weedwackers. The new ones we sell now give China a bad name. Bet you we have more in the back that are waiting to go back than are new on the floor. When I opened them to display them, they smelled like Chinese crap. I never actually looked into who makes them now, but I’d never buy one of them.

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Post ID: @1jqz+U7h1zCT

@gdm I beg to pardon. Appliances TODAY are absolute garbage compared to what was sold 15-30 years ago. If you sold appliances for 27 years like I have you would know. It has gotten much worse, especially now that Samsung and LG are in the mix but EVERYBODY has gone downhill. Next time you see a repair guy from A&E, flag him down and ask his opinion, especially if he has been repairing appliances for a while.

In the past decade or so I can't recall how many times I had to deal with a customer that had a refrigerator that failed in less than a year, or a front load washer with a corroded spider assembly in less than two years, a top load HE washer that wouldn't wash worth a damn, same with the low-water use dishwashers, guck still on the dishes after a three hour cycle. And to add insult to injury, blown control boards are very common in everything. Control boards have been in use in a lot of appliances since the late '80s and there have never been any problems like there is today. My Jennair slide in range was manufactured in 1993 and its control board has never been touched. There are tons of older dishwashers, microwaves, ranges with digital touch pad controls and they still work. So much for progress.

@cal - I remember those old direct-drive washers. Those were made by Whirlpool. I honestly believe that those washers were the best ever made. They were built to take abuse and it was one of the few domestic appliances that could be considered to be good enough for commercial quality. 10 or 12 year lifespans were on the low end. A lot of the ones from the late '80s onwards are still running. The new-style belt drive washers, also made by Whirlpool, are garbage. They don't wash well (actually, any HE toploader is not able to wash well) and the drive trains in those strip themselves after about two or three years, sometimes sooner, because the gears and pulleys are made of nylon. The drive trains in the direct drives were built closer to the way car transmissions were, steel gears in a cast aluminum case.

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Post ID: @qai+U7h1zCT

Ten years ago our laundry had direct drive lasting 10 to 12 years. We had a cool gimmick with the SKUs. Say 80 series top load agitator had 3 different SKUs. So one was always on sale. If we didn't have that number in the backroom we subbed the other number to capture the sale. It was brilliant. The customer perceived that they were getting a real steal of the day even though cost was the same. We owned it back then. Then someone in leadership who had no vision canceled that, and worse yet went to a poor quality belt drive. Look, you want to win at retail hire retail guru's. It's like a restaurant that sells fish. A new owner comes in and changes everything and the members who supported that restaurant come in one or two times, but then sadly they shake their heads and go down to the fish joint down the street. Never coming back to the restaurant that once sold fish. 8 months later the restaurant closes it's doors. The members are still there, and maybe wondering if a new fish joint may open to replace.... I guarantee some entrepreneur with vision is gonna open one in replacement.

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Post ID: @cal+U7h1zCT

@gdm - When your store liquidates, and it most certainly will, it won't seem like "fake news" then!

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Post ID: @txa+U7h1zCT

Our store definitely doesn’t have that problem.

Is the quality worse than say ten years ago, in tools yes, in appliances it’s actually better.

This seems like one of those posts designed to stir things up, ie fake news

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Post ID: @gdm+U7h1zCT

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