Thread regarding Verizon Communications Inc. layoffs

When you think about it Verizon is pretty oblivious to what customers want or they just don't care

You read all these posts about wireless workers being forced to shove products on customers they don't want and yet Verizon it sitting on a very good service (FioS) and yet they dont want to expand on it (yes they're suppose to be adding a few more sites to the boston area) but literally its a service if you ask anybody in an area with just comcast they all want Fios. No the strategy is to slam products on customer that they dont want, why spend any money investing in a product that people will gladly throw money at you for. Hell i dont have Fios here and i would gladly switch over right away if i had it but again gotta focus on stuffing a Hum down peoples throats instead......

Such odd logic

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Post ID: @OP+USphP7Q

4 replies (most recent on top)

Even within Fios they force or pressure customers to get stuff they don't want. What people like about Fios is the high speed internet over FIBER LANDLINE. (Please excuse my caps lock it is for the benefit of the mentally deficient.)

Nobody really cares about landline telephones and cable boxes anymore. All I need from Verizon is high speed internet delivered by FIBER LANDLINE. If I have that I can get my own landline phone and entertainment and anything else I want. Everybody knows this except the elderly.

This is not a new situation either. It has been this way for years. Yet there they go playing games with people again to make them get home phone lines they do not want or need still pushing channel packages etc etc. I suspect it is just another way to pad internal numbers which help them make delicious red kool-aid.

On a related side note, I wonder if this whole Fios push is just so Verizon can avoid having to go to court and say with a straight face that it only matters to PASS people with Fios instead of actually PROVIDING it to them! That would not be a good look for a successful company that just got a large tax break.

We live in interesting times my friends.

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Post ID: @2bkp+USphP7Q

Only cares about growth? That’s all it would be is nothing but growth. These would be all new areas that dont currently have FioS. This would be win/win for everyone involved

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Post ID: @1xft+USphP7Q

Most companies do this:

slam products on customer that they dont want, why spend any money investing in a product that people will gladly throw money at you for

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Post ID: @1lxt+USphP7Q

Upper management only cares about new growth. Rather than providing a more valuable and reliable service they've instead opted for taking on debt by buying companies and products to shove down consumers throats. Now the smart consumers are leaving or shopping online and the uninformed get taken advantage of rinse and repeat. Integrity no longer exists at Verizon.

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Post ID: @1pco+USphP7Q

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