For years they have employees working hours daily without pay, because the company is so cheap (tight). Hourly employees with families. They want to give away the kitchen sink to clients at the expense of their employees. Then when an employee messes up a personal reimbursement for a few hundred dollars, they are discarded like trash. Hopefully the first of many lawsuits against this cheap piece of sh!t company. Make no mistake, there is a big difference between value and cheap, and Fidelity is cheap.
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They get sued quite a bit. They settle a great deal before details are made public.