Wireless should do a Pizza-Hut-Like Mea Culpa, admit their sins of the past, and start over.
People are so jaded with their mistreatment in the past.
Let’s acknowledge it, get rid of the bad apples, and start anew.
Fresh starts are good.
Re-establish the brand name once we’ve shed ourselves of the self-serving thieves that have nearly destroyed a reputable name for personal, ill-gained commision-driven enrichment.
Haven’t went in store since 2010/2011..why? Better deals online and shorter wait times. I don’t need to be sold overpriced accessories I can get for pennies on vz dollars they try to charge.
The retail side has always been immoral. The lies and slimy sales tactics makes anyone feel dirty after an encounter in store. Usually you can fix what ever screwing occurred online or on the phone afterwards. I used to just let them try to snake charm me and suffer through the transaction as I knew I could fix it later. Now I don't even bother I just go online and advise anyone I know to do the same. The sooner retail goes away the better for all the subscribers.
That means getting rid of everyone.