They don't want corporate stores anymore. They're trying to push you out. They don't care about you nor your stupid quotas.
First, they got rid of the Experience Specialist, who at least took some of the heavy lifting of customer issues off your shoulders. They replaced them with...you. You now, in addition to the ridiculously unattainable quotas, must now assist in the running of the back end of the store. More work, less time to sell. Plus, the company does NOTHING community-wise to drive traffic into stores. You're set up to lose. PLEASE, do yourself a HUGE favor, and get the hell out of there. It will not get better. 5G will not be your salvation. It's time to move on. Actually, it's beyond the time to move on.
I left in November 2017, so I've been at Comcast for close to a year now. We're growing our retail channel, not shrinking it. Quotas are attainable, there's no commission cap, you get highly discounted internet/cable tv, and those eliminated Experience Specialists Verizon laid off? Most of them have come to work for us in the same position. Plus we LOVE our ex VZ folks. They all end up doing amazingly well because of your sales training.
Regardless of where you end up, resign yourself to the fact that VZ cares about VZ and nothing else. It's time to move on.
Bumped from @UWdhJP2-1fqb for info.