Cusomer centric growth = definition is a way of doing business with your customer in a way that provides a positive customer experience before and after the sale in order to drive repeat business, customer loyalty and profits. And a customer-centric company is more than a company that offers good service.
Good luck with that! We're setup to fail!
Operational Excellence = definition is the execution of the business strategy more consistently and reliably than the competition. Operational Excellence is evidenced by results. Given two companies with the same strategy, the Operationally Excellent company will have lower operational risk, lower operating costs, and increased revenues relative to its competitors, creating value for customers and shareholders.[1] It may more simply be interpreted as "Execution Excellence."
Lower operating costs= layoffs!
Winning culture = definition A culture that celebrates virtue, for example, will inspire the people within it to be virtuous. A winning culture, then, is a culture that sets the stage for positive attitudes, high expectations, and successful performances. A winning teams wants to win, prizes winning, and gives their all to win the game.
Again good luck with that one!!
Lot's of fancy terminology with no substance!